Linked by Thom Holwerda on Mon 29th Oct 2007 20:03 UTC, submitted by Geonon
Windows Microsoft has apologized for a Windows Server update that automatically installed the Windows Desktop Search tool on users' desktops without approval. The mistake happened because Microsoft reused the same update package for when WDS was first published in February as an optional update that was only applicable to systems with the search tool previously installed.
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RE: Suspicious
by gilboa on Tue 30th Oct 2007 06:12 UTC in reply to "Suspicious"
gilboa
Member since:
2005-07-06

It wasn't an accident... they were just testing how far they can go without being detected.
Think about it - in most cases, users will not detect this update when its being installed; when their machine starts slowing down (as mine did *) they'll either disable/remove it (if they know what they are doing), use it (if they need it - instead of Google search) or upgrade their machine ("because it's too slow") switching to Vista instead.

I may sound paranoid, but what exactly did Microsoft lose because of this mistake?

- Gilboa
* My workplace doesn't use auto-update; They push authorized updates down-stream only after they test them; however, being an incompetent bunch, they chose to authorize this update even after I, and others like me called to warn them about this update. Needless to say they are enjoying the joy of having the number of support calls quadruple.
Lucky for me I mostly use the Windows XP machine to read mail ;)

Edited 2007-10-30 06:14

Reply Parent Bookmark Score: 5

RE[2]: Suspicious
by stestagg on Tue 30th Oct 2007 10:14 in reply to "RE: Suspicious"
stestagg Member since:
2006-06-03

If you read the article, this was an 'update revision' so once the base update (without WDS) had been authorised, revisions are automatically installed, this bypasses the autorisation mechanism rather neatly for microsoft.

Reply Parent Bookmark Score: 2

RE[3]: Suspicious
by gilboa on Tue 30th Oct 2007 10:25 in reply to "RE[2]: Suspicious"
gilboa Member since:
2005-07-06

True,

But when I called them to report the possible problem I had the following phone conversation (and I kid you not):

Gilboa: "Microsoft is auto-pushing their search engine..."
IT: "We know"
Gilboa: "It may slow people's computer down"
IT: "... Naah! It's integrated into the desktop... it doesn't slow the machine down"
Gilboa: "Argh. If people need it, they'll install it. People who don't need it will needlessly suffer!"
IT: "But we tested it!"
Gilboa: "On what machine? How loaded was the machine? For how long did you 'test' it?"
IT: "Err... I... we... tested it"
Gilboa: "Most people don't need it. It'll slow the machine down... Don't let MS auto-install it."
IT: "But we tested it..."
Gilboa: Click.

... Now this is what I call MSDN mentality...

- Gilboa

Edited 2007-10-30 10:26

Reply Parent Bookmark Score: 6