Linked by Thom Holwerda on Wed 19th Dec 2007 21:46 UTC, submitted by Scott
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Member since:
2005-07-06
True; mind you, I'm surprised that you guys didn't market your way out of it - 'we've delayed the launch of our product as we have found a last minute bug'; then create a big speal about how your company values customers, and always puts product quality first ahead of profits etc.
For every delay there is opportunity to play the moral high ground, we love/care for our customers ahead of profits etc. blather - and believe me, a sizeable number of customers swallow it hook, line and sinker.