Linked by Thom Holwerda on Mon 28th Apr 2008 18:01 UTC
Thread beginning with comment 311731
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A computer illiterate person who sits down in front of a Windows computer is usually absolutely lost. Only an experienced user can walk them through what to do. The most classic problem is saving files. Where did that Outlook attachment go? Help!!
What's even more frustrating is watching people try to attach a file (which they just finished typing and saved) to a new e-mail.
Or, trying to explain to people that you don't "save it to my Excel". We have some people at work who can't grasp the concept of files stored on disk and being able to open them in multiple applications. To them "Excel" is their file manager. (Or OpenOffice.org for those that are using our Linux systems. They manage their files via the File -> Open dialog.)
It's not that people are dumb, or computers are hard. It's that people lack common sense and the ability to think things through logically. That, and they are too lazy to experiment or explore.
RE[2]: Often Forgotten
by RIchard James13 on Tue 29th Apr 2008 05:33
in reply to "RE: Often Forgotten"
It's not that people are dumb, or computers are hard. It's that people lack common sense and the ability to think things through logically. That, and they are too lazy to experiment or explore.
I don't agree. If the system lumps all the files into an anamorphic mess we call a filesystem and then we expect a person to realise that the computer doesn't remember the files we just told it to save when you run another program, we should be blaming the system not the user.
Of course the solution to this is to rewrite all the applications using file selector that is not stupid.
We can't really train 1 billion people how to navigate a hierarchical file system by using pretty icons. Much easier if the system kept track of the files for the user.






Member since:
2005-07-06
A computer illiterate person who sits down in front of a Windows computer is usually absolutely lost. Only an experienced user can walk them through what to do. The most classic problem is saving files. Where did that Outlook attachment go? Help!!