Linked by Thom Holwerda on Wed 25th Jun 2008 22:47 UTC, submitted by Flatland_Spider
Windows We're really on the subject of software installation issues on OSNews lately, and this story, making its rounds on the internet, fits in quite well. Back in the day, during the antitrust lawsuits against Microsoft, Microsoft had to make a whole slew of corporate email public. In light of Gates' imminent withdrawal from Microsoft, SeattlePI dug up a little gem among these emails, one in which Bill Gates goes on a full-blown rant about the difficulties he had trying to download and install Windows MovieMaker, back in 2003.
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Interruptions in Installation
by coupdetat on Thu 26th Jun 2008 12:51 UTC
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Is anyone else horrified by the way Windows manages update installations? Download for 10 minutes, processes stops to ask you some questions, install for 20 minutes, another set of questions, force restart. It's absolute crap. I don't get how Microsoft never learned to ask users pertinent questions BEFORE patch installation so they don't have to babysit their machines for an hour while it goes along! And MS patch installation is incredibly slow, as Bill Gates also pointed out in his email. Compare this to Apple: All licenses, password prompts, and install options appear right at the beginning so you can spend 3 minutes and then leave the computer alone.

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