Linked by Amjith Ramanujam on Sun 13th Jul 2008 19:28 UTC, submitted by troy.unrau
KDE Groklaw has interviewed KDE about some recent misconceptions about KDE 4. "There has been a bit of a dustup about KDE 4.0. A lot of opinions have been expressed, but I thought you might like to hear from KDE. So I wrote to them and asked if they'd be willing to explain their choices and answer the main complaints. They graciously agreed."
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RE[6]: A quote from the LHB
by obsidian on Mon 14th Jul 2008 03:24 UTC in reply to "RE[5]: A quote from the LHB"
obsidian
Member since:
2007-05-12

As an MS gold partner I've no doubt that you've got an attentive ear from MS. That, however, is not the case for the vast majority of MS customers. As a "basic" user of FOSS you have access to developers, you can submit bugs and feature requests. Sure, you have no guaranty that those requests will be addressed but at least the communication channel is there. And I'm sure that for the kind of money your privileged relation with MS is costing you you could get the same level of service from a commercial Linux distribution.

Agreed! Let's face it, one customer (particularly an *individual*) is neither here nor there for MS, but individuals tend to get better attention from Linux distros. Not saying that always happens, but it's been my experience.


As for the quality of Linux desktop software, using it daily both professionally and at home, I must say that most applications don't feel the least like beta software. Firefox, Konqueror, Amarok, Krita, OpenOffice, KDE in general, none of them feel shaky or amateurish to me.

Agreed.


Now on the other hand using Windows always feels like an adventure, the question not being "will it crash?", but "what will crash and when?"

Ohh, yes.... Boy, is this ever true (when I was using XP). You just never knew if the thing would boot successfully or not. As for the "snapshots" that it used to have (for system-restore purposes), I found them to be utterly useless. I found XP to be very poor quality in terms of robustness. The amount of anti-virus software needed was ridiculous too. MS would do well to learn from OpenBSD's "secure by default" approach.

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RE[7]: A quote from the LHB
by tomcat on Mon 14th Jul 2008 05:43 in reply to "RE[6]: A quote from the LHB"
tomcat Member since:
2006-01-06

Agreed! Let's face it, one customer (particularly an *individual*) is neither here nor there for MS, but individuals tend to get better attention from Linux distros. Not saying that always happens, but it's been my experience.


It depends on what you mean by "individuals" and how you quantify "attention". Are you talking about developers or consumers?

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RE[8]: A quote from the LHB
by obsidian on Mon 14th Jul 2008 07:56 in reply to "RE[7]: A quote from the LHB"
obsidian Member since:
2007-05-12

Agreed! Let's face it, one customer (particularly an *individual*) is neither here nor there for MS, but individuals tend to get better attention from Linux distros. Not saying that always happens, but it's been my experience.


It depends on what you mean by "individuals" and how you quantify "attention". Are you talking about developers or consumers?


"Individuals" meaning Joe Bloggs, as opposed to a company. "Attention" basically meaning "help". So, my reply was from the view of consumers rather than devs.

Also, Linux has been around for long enough now that very many answers to problems can be found via Google.
( Not *all* answers, but many of them.)

If that doesn't work, a detailed problem description on a forum usually gets very quick results, I've found.
On a similar theme, I've been doing a lot of app-testing for the Wine project recently, and my experiences with them have been *excellent*! They're a pleasure to help.

If MS' paid support is better than the free help I've got from Google and forums, it'll have to be pretty darned good.... ;)

Edited 2008-07-14 08:01 UTC

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