Linked by Amjith Ramanujam on Sun 13th Jul 2008 19:28 UTC, submitted by troy.unrau
KDE Groklaw has interviewed KDE about some recent misconceptions about KDE 4. "There has been a bit of a dustup about KDE 4.0. A lot of opinions have been expressed, but I thought you might like to hear from KDE. So I wrote to them and asked if they'd be willing to explain their choices and answer the main complaints. They graciously agreed."
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RE[7]: A quote from the LHB
by tomcat on Mon 14th Jul 2008 05:43 UTC in reply to "RE[6]: A quote from the LHB"
tomcat
Member since:
2006-01-06

Agreed! Let's face it, one customer (particularly an *individual*) is neither here nor there for MS, but individuals tend to get better attention from Linux distros. Not saying that always happens, but it's been my experience.


It depends on what you mean by "individuals" and how you quantify "attention". Are you talking about developers or consumers?

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RE[8]: A quote from the LHB
by obsidian on Mon 14th Jul 2008 07:56 in reply to "RE[7]: A quote from the LHB"
obsidian Member since:
2007-05-12

Agreed! Let's face it, one customer (particularly an *individual*) is neither here nor there for MS, but individuals tend to get better attention from Linux distros. Not saying that always happens, but it's been my experience.


It depends on what you mean by "individuals" and how you quantify "attention". Are you talking about developers or consumers?


"Individuals" meaning Joe Bloggs, as opposed to a company. "Attention" basically meaning "help". So, my reply was from the view of consumers rather than devs.

Also, Linux has been around for long enough now that very many answers to problems can be found via Google.
( Not *all* answers, but many of them.)

If that doesn't work, a detailed problem description on a forum usually gets very quick results, I've found.
On a similar theme, I've been doing a lot of app-testing for the Wine project recently, and my experiences with them have been *excellent*! They're a pleasure to help.

If MS' paid support is better than the free help I've got from Google and forums, it'll have to be pretty darned good.... ;)

Edited 2008-07-14 08:01 UTC

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RE[9]: A quote from the LHB
by tomcat on Wed 16th Jul 2008 00:41 in reply to "RE[8]: A quote from the LHB"
tomcat Member since:
2006-01-06

"Agreed! Let's face it, one customer (particularly an *individual*) is neither here nor there for MS, but individuals tend to get better attention from Linux distros. Not saying that always happens, but it's been my experience.
It depends on what you mean by "individuals" and how you quantify "attention". Are you talking about developers or consumers?
"Individuals" meaning Joe Bloggs, as opposed to a company. "Attention" basically meaning "help". So, my reply was from the view of consumers rather than devs. Also, Linux has been around for long enough now that very many answers to problems can be found via Google. ( Not *all* answers, but many of them.) If that doesn't work, a detailed problem description on a forum usually gets very quick results, I've found. On a similar theme, I've been doing a lot of app-testing for the Wine project recently, and my experiences with them have been *excellent*! They're a pleasure to help. If MS' paid support is better than the free help I've got from Google and forums, it'll have to be pretty darned good.... ;)
"

You must not be looking very hard. I've gotten some great help with various Microsoft MVPs, and the forums on msdn.microsoft.com are excellent.

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