Linked by Thom Holwerda on Tue 7th Oct 2008 10:27 UTC
Ubuntu, Kubuntu, Xubuntu Sunday we reported on an interview with an MSI manager, who stated that internal research had shown that the return rate for the Linux version of MSI's Wind netbook was four times as high as that of the Windows XP version. He claimed that the unfamiliarity of people with Linux was the culprit. This claim sparked some serious discussion around the net, but now MSI's statement is being repeated by Canonical, the company behind Ubuntu.
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RE[3]: Comment by risbac
by wannabe geek on Tue 7th Oct 2008 14:15 UTC in reply to "RE[2]: Comment by risbac"
wannabe geek
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That would be like learning to drive a specific car make, and then be completely clueless about using any other type of car.

Notice that this is exactly how people learn to drive. I mean, the instructor can make some remarks about how something is done in other types of car, but when it comes to it you drive one specific car, and when you change cars it always takes some getting used to.

I don't think there's a way out of that. That's how the human brain works: from specific to general, not the other way around. First you learn how to do something with a specific tool, then you try a similar but slightly different tool and so on, until you slowly start to learn the basic similarities and differences, the big picture.

What I'm getting at is, if you want people to feel comfortable with Linux and other FOSS tools, you have to increase their direct contact with such tools, there's no way around that.

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