Linked by David Adams on Wed 12th Nov 2008 17:09 UTC, submitted by Dan Warne
Dutch, French, Italian, Portuguese, and Spanish users of the popular anti-virus software AVG have discovered a nasty surprise. AVG has mistakenly identified a core Windows system file, user32.dll, as a Trojan, and summarily deletes it, b0rking Windows. AVG has announced they're working on a fix.
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Member since:
2008-11-12
Folks, here is AVG's official response:
The problem only affects users of the Dutch, French, Italian, Portuguese, and Spanish language versions of Windows XP SP2.
AVG has taken these steps to assist users in remedying the problem:
⢠Immediate release of a new update to correct the problem.
⢠Creation of a specific informational section on the AVG website that enables users to resolve the problem.
Affected users should follow the weblinks below for further information and to download the fix tool:
Go to http://www.avg.com/support
From the Hot Topics, select FAQ 1574 for the AVG 8.0 fix or FAQ 1579 for the AVG 7.5 fix.
Affected users unable to use their PCs should contact their AVG reseller or ask a friend to download the information and fix tool for them. After running the fix tool, users should run the AVG update program to download and install the correct AVG update.
AVG sincerely regrets the inconvenience users have experienced. We are working to ensure that any other potential vulnerabilities are identified and
eliminated before they can impact users.