Linked by Thom Holwerda on Tue 27th Jan 2009 13:46 UTC
Editorial With Windows 7 having made its grand debut, and with KDE4's vision making leaps and bounds forward with every release, we have two major software projects that have decided to implement some fairly drastic interface changes. Such changes are bound to receive some harsh criticisms - but the funny thing is, these criticisms usually come from people you least expect it from.
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Never believe anyone who labels them self as either an 'expert', 'power user' or 'specialist' - because 9/10 out of ten, you assume that they actually have knowledge when in reality it is nothing more than a patch work of recorded set of reactions to crisis as they appear. In other words, as soon as the crisis ever so slightly slips out of what they're accustomed to seeing - they're instantly lost.

Here lies some universal truth. Remind me what happened in the financial markets again?

As for why 'experts', 'power users' and 'specialists' deride changes? its because it exposes the flaws in the way they learned how to use a tool. Rather than learning the fundamentals - everything has been a reaction to something occurring rather than learning the fundamentals of what is going on behind the scenes. As a result of this flawed learning process, when changes come along, they're back to square one and they hate the idea that they're ultimately as ignorant to the system as a first time user - their ego is crushed and they can't handle it. Rather than seeing it as a challenge to take on with enthusiasm, they rally against change under the banner of "it was a stupid change pushed by marketing". All their insecurity is exposed at that moment - too bad people take their vitriol as valid feedback when it is little more than a knee jerk reaction to change.

Please do not be so absolutist. Many have stated valid reasons to be adverse to change which include muscle memory and the appalling quality of some changes.

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