Linked by Thom Holwerda on Thu 19th Feb 2009 09:59 UTC
Microsoft has achieved a major win in the "Vista Capable" class action lawsuit against the company. The suit, which is about if Microsoft knew the PCs it labelled as "Vista capable" weren't actually capable of running Vista's more advanced features, has lost its class action status.
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2005-12-21
Whilst living in the US, I helped my mother-in-law buy a cheap Compaq laptop. It came with 512Mb with ram Vista Home Basic installed. It had a large sales sticker attached, claiming it was 'Vista Ready'.
Ignoring the missing features in Home Edition (which she really doesn't need). The machine took almost five minutes to boot and even longer to shut down. Apps took forever to launch and simple operations like switching the active application took an unreasonable amount of time.
In my view, this is not 'capable' by anyone's standard.
I returned the laptop within a week and demanded an exchange for a 1GB model running Vista Home Premium (ironically it was cheaper due to a sales discount). After a little disagreement and arguing the sales assistant agreed to the exchange. He looked weary as if this kind of exchange occurred frequently regarding 'Vista-ready' devices.
What bugged me is that when I mentioned that it ran like ass. He mentioned 'of course it does. It only has 1/2 a gig of ram'. I then went on to ask why they would sell something that would clearly piss customers off. He didn't have an answer for that.
Consumers, hell maybe even retailers were clearly misled here. It's not sufficient to claim that consumers should do their homework before buying anything, especially when that thing should be expected to fulfill a minimum standard. We have something called 'fit for the purpose' described in the Trades Description Act in the UK. In my opinion this machine was not fit for the purpose.
For the record, the newer machine ran much, much better. I'm still thinking I should have had her stretch her budget a little and buy a Macbook though :-)
Edited 2009-02-19 18:27 UTC