Linked by Thom Holwerda on Thu 19th Feb 2009 18:56 UTC
Hardware, Embedded Systems We may have reported earlier that Apple might finally face the headwind from the economic downturn, but that's not everything there's to this story. Recent data suggests - once again - that Apple customers are very, very satisfied with their Apple purchases. In other words, most current Apple customers are very likely to buy Apple again. Interestingly, ASUS and Acer did very well in the survey as well.
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I've had bad experiences with apple
by boldingd on Thu 19th Feb 2009 23:25 UTC
boldingd
Member since:
2009-02-19

I've had several bad experiences with Apple. Among them are were a beige G3 that was DOA and had to be replaced, a G4 Cube that also shipped DOA and had to be replaced, and a G4 TiBook that shipped DOA and had to be replaced (noticing a pattern?). That same TiBook also suffered, over it's two-year life, two motherboard failures and two DVD drive failures.
My Asus laptop, after a year, is fine; it took my HP laptop before it 18 months to experience a part failure. My two non-apple self-assembled towers are fine. I do not trust Apple.

Reply Score: 0

poundsmack Member since:
2005-07-13

"I've had several bad experiences with Apple. Among them are were a beige G3 that was DOA and had to be replaced, a G4 Cube that also shipped DOA and had to be replaced, and a G4 TiBook that shipped DOA and had to be replaced"

...wow. have you ever thought that maybe your neighbors just come over and throw whatever pachage is sitting on your door step against a wall a few times before you get it? I mean, you must have the worst luck ever to get 3 for 3 DOA. But seriously you might want to ask your neighbors, "Hey guys, have you ever seen a delivery from apple in front of my door and thought it was a good idea to say, oh i don't know, use it as a hockey puck?" If they look like they are trying not to laugh I would pursue is further.

Reply Parent Score: 2

moleskine Member since:
2005-11-05

"I've had several bad experiences with Apple. Among them are were a beige G3 that was DOA and had to be replaced, a G4 Cube that also shipped DOA and had to be replaced, and a G4 TiBook that shipped DOA and had to be replaced"

...wow. have you ever thought that maybe your neighbors just come over and throw whatever pachage is sitting on your door step against a wall a few times before you get it? I mean, you must have the worst luck ever to get 3 for 3 DOA. But seriously you might want to ask your neighbors, "Hey guys, have you ever seen a delivery from apple in front of my door and thought it was a good idea to say, oh i don't know, use it as a hockey puck?" If they look like they are trying not to laugh I would pursue is further.


Actually, the OP has a point. I had a dispute with Apple in the mid 1990s involving a no-good-boyo Mac 7600 which Apple seemed reluctant to repair even though I'd paid extra for the top level of Applecare.

Things got really bad when an Apple engineer visited, rebuilt the machine and "forgot" to put back in 320 megs of ram, then worth hundreds of bucks. A very stiff letter from a solicitor and a question about whether Apple would like the police involved soon sorted that out. The 7600 was fixed very quickly after that.

Needless to say I would never touch Apple products with a mile-long pole again no matter how reliable they may be. Sometimes, the way to deal with crappy hardware is to find a good lawyer and get those writs prepared. Most large outfits really don't want that kind of hassle. At some point, it becomes cheaper for them to do what you've paid them to.

Reply Parent Score: 2