Linked by Thom Holwerda on Sun 1st Mar 2009 17:26 UTC, submitted by kaiwai
Hardware, Embedded Systems Long-time OSNews reader Kaiwai has written down his experiences with his Acer Aspire One, Linux, and Windows. He concludes: "After a hectic few weeks trying to get Linux to work, I am back to square one again - a netbook running Windows XP SP3 as it was provided by Acer when I purchased it. I gave three different distributions a chance to prove themselves. I expected all three distributions to wipe the floor with Windows XP - after all, these are the latest and greatest distributions the Linux world have to offer. There has been at least 7 years since the release of Windows XP for Linux to catch up to Windows XP and from my experience with Linux on this said device - it has failed to step up to the plate when it was needed."
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RE[2]: Sadly, similar experience
by Kroc on Sun 1st Mar 2009 18:03 UTC in reply to "RE: Sadly, similar experience"
Kroc
Member since:
2005-11-10

I require a standard of usability and decency to the end user that goes beyond what the average geek determines as "good enough". I care greatly about UX and I find Linux distro’s greatly lacking in polish, or even the slightest care toward the end user; now that may very well be just down to the fact it’s a) free and b) done by volunteers.

You just have to compare eee distro’s with HP’s custom frontend for the mininote and you get the picture.

Reply Parent Score: 4

SlackerJack Member since:
2005-11-12

Oh, it's not like Microsoft or Apple do this is it?

Lets face it, Linux has to do twice or even three times the work to get near selling their OS on hardware. If Windows was so perfect as they claim then tech support lines wouldn't be needed.

Things DON'T just work like people claim all the time. Companies(and users) need to get a grip and take control, rather than pass it off as 'Linux is not ready or is lacking in what Windows can do' .These people are running out of excuses fast because that's what it is.

Edited 2009-03-01 18:57 UTC

Reply Parent Score: 10

darknexus Member since:
2008-07-15

Ah, here we go, more off-topic trolling about how Linux just needs to be given a chance. Guess what? It was given a chance, and it fails because it lacks end-user polish. It's fine for geeks or other enthusiasts, but when it comes to the end-user experience it is severely lacking.
No, things don't "just work" on Windows or OS X (though OS X is often better at just working than Windows due to its tightly controlled hardware requirements). Most hardware requires drivers, and any system can experience some unforseen problem. You know what you do? You go to the vendor's web site, or better yet insert the provided driver disk, and click a few buttons. Boom, 99% of the time your driver is ready and installed. Know why the tech support lines are there? Because most people don't care, and don't want to, about how to fix their computer or evenhow to perform an unfamiliar task. Tech support gets called, as often as not, for simple questions about how to connect to their home wireless.
You know what you do on Linux when it comes to a driver you don't have? If you're lucky, it's in your distribution's repository and it's up to date. If not, you do these steps:
Install the kernel source, if needed
Download the driver source,
Read its installation file for the required steps needed to compile,
Perform the steps required,
Hope you don't get any compile errors,
Then perform the steps to install the driver,
Then add it to any hal policies or boot-time module loading.
Hmm, which has the easier experience, you think? And that's not even considering how you find out if there is even a driver for your said device, and where to get it.
Linux was designed by a hobbiest, for hobbiests and geeks. I think some companies, like Canonical, understand this and yet there's not much they can do, all things considered. Even if Canonical goes one way with Ubuntu, the individual projects may pull in another direction, and it doesn't change the fact that there are very few standards. There's no standard packager (choose from rpm, deb, tgz, source, etc), no standard ABI, and no standard way to install drivers, and the end-user experience falls on its face. True, the end-users don't care about the stable ABI in and of itself, but they do care that version x of their software, as long as it says it's compatible with some version of Linux, can run on their system without any messing about.
Here's hoping Opensolaris gets polished and gets more basic drivers. It has the potential to be everything Linux is not and will never be--standard, stable, well-integrated, and easy to use.

Reply Parent Score: 5

Kroc Member since:
2005-11-10

I didn’t mention Microsoft / Windows, nor OS X / Apple once in my post. The topic is Linux so I stuck to that and my comment was on it’s own merits. What more do you expect me to do? I downloaded and installed 4 distros which is 4 more than my mum would know how to download and install.

Reply Parent Score: 4

gilboa Member since:
2005-07-06

You just have to compare eee distro’s with HP’s custom frontend for the mininote and you get the picture.


lets see,

In-order to use Windows XP on more-or-less any notebook, you need a custom manufacturer supplied slip streamed version of XP/SP3 with all the required drivers and updates.
Try installing a vanilla XP SP2 CD, and you'll end up with a nice blue screen.

... But when a Linux distribution fails to autodetect/autoconfigure/etc everything out of box (with little, if any, manufacturer support), people start complaining about lack of polish/not ready for the desktop/etc.

Did I miss anything?

- Gilboa

Edited 2009-03-02 18:24 UTC

Reply Parent Score: 4

segedunum Member since:
2005-07-06

...you need a custom manufacturer supplied slip streamed version of XP/SP3 with all the required drivers and updates. Try installing a vanilla XP SP2....

Yer. You can still install XP SP3 and install what you need and the software can be downloaded from Acer and other manufacturers.

... But when a Linux distribution fails to autodetect/autoconfigure/etc everything out of box (with little, if any, manufacturer support), people start complaining about lack of polish/not ready for the desktop/etc.

Yer well it isn't, and there's no point in making excuses. You might like to ask yourself why manufacturers don't want to put in that work and why it is so damn difficult to do with any Linux distribution.

Did I miss anything?

Yes. Everything.

Reply Parent Score: 2