Linked by Thom Holwerda on Sat 18th Apr 2009 15:13 UTC, submitted by Hakime
In the News "A Customer Experience Index report from Forrester Research came to the conclusion after studying almost 4600 computer users' experiences from 2008 and asking them to score the ease of use of their computers, how enjoyable the experience is and whether or not the systems fulfill their owners' needs. Apple's overall score reached 80 and was not only enough to give it the lead but also leave it as the only company to earn a 'good' ranking in Forrester's view. Every other manufacturer in the list scored significantly lower, with Acer's American label Gateway being closest with a score of just 66; the standing is only 'okay' in the research group's chart."
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RE[2]: Big Difference
by moondevil on Sun 19th Apr 2009 10:46 UTC in reply to "RE: Big Difference"
moondevil
Member since:
2005-07-08

I guess Dell is really an US only phenomenon.

At least in Europe, the only ones that buy Dell are companies. I don't know anyone that bought a Dell as personal computer.

We tend to buy more country specific brands, at least for desktops. And for laptops you will mostly see people using Asus, Fujitsu or Toshiba,besides the white brands.

I only wish that Apple products would be a bit more cheaper in Europe, that way for sure they would get more users.

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RE[3]: Big Difference
by Bobthearch on Sun 19th Apr 2009 14:57 in reply to "RE[2]: Big Difference"
Bobthearch Member since:
2006-01-27

In the United States Dells are very common. They previously were only available through online/catalog ordering, but now you can buy them anywhere including at large discount department stores. They're also frequently used by schools - I believe that's the only brand used by the local school district here.

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RE[4]: Big Difference
by SoloDeveloper on Sun 19th Apr 2009 15:35 in reply to "RE[3]: Big Difference"
SoloDeveloper Member since:
2008-03-16

Used to be, back in the 80's and 90's, all classroom computers where i live at were Macs, or some form of an Apple machine.

I even know the lady that convinced my elementary school to go over to PCs, and they have so many problems with them (yet again, Dells), she insists to this day that she wishes that the suggestion of moving to PCs had never been said.

Reply Parent Bookmark Score: 1