Linked by Thom Holwerda on Mon 4th May 2009 16:58 UTC, submitted by zegenie
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Member since:
2006-01-16
Why do I have to "customize" settings of a product I don't plan to use just to *not* use it?
This is a usability problem. Anybody who was forced to install IE8 (e.g. caused by software dependency or general Windows update) will just think "No I don't want to customize, I use Firefox" without reading through.
Everybody knows that users don't read [1]. It is perfectly acceptable for them to skip the custom settings based on the (wrong) assumption that they will only affect IE itself.
I won't cry on MS for this, but OSNews normally is very fond of usability and stuff, so I hope you give it a thought.
[1] http://www.joelonsoftware.com/uibook/chapters/fog0000000062.html