Linked by Thom Holwerda on Wed 13th May 2009 09:53 UTC
Two weekends ago, Apple accused Psystar of withholding information in the ongoing lawsuit between the two companies, and the Cupertino company asked the judge to order Psystar to reveal said information. Psystar replied, explaining that some documents simply did not exist, and some were lost during a move of offices. Apparently, judge Alsup wasn't impressed with the defence, and sided with Apple.
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RE[9]: Psystar's business causing Apple damages
by mercury on Sat 16th May 2009 12:45
in reply to "RE[8]: Psystar's business causing Apple damages"
Member since:2009-01-24
Either you're really, really thick or you just fail to think at all.
Insults - if anything - weaken your argument. Let's keep this civil please.
Back to the point in question, I don't see Apple wanting to or choosing to setup 3rd party support as you describe. There may be extra revenue to be generated but that doesn't mean it helps their image.
When a Dell fcuks up do people blame Microsoft for it? Hmm, nope, they call Dell and blame them.
Yes they do - and Dell - and the 3rd party hardware manufacturer.
I would blame Dell for choosing to use hardware that had either a design or driver issue. I would blame Microsoft for having such loose controls on the drivers they allow to be installed on their OS.
Apple - for better or worse - is involved in the whole design and implementation process. They support it all.
... Although it might take a class action suit in some cases
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Member since:
2006-02-15
What they are stealing is Apple's brand and reputation to further their own financial interests.
I don't see them marketing their clones as Apple computers. I see them marketing them as Psystar computers, and mention it is an Apple clone. That is NOT stealing.
As for support, Apple doesn't want to field requests from disgruntled clone buyers because it will stress their existing infrastructure and reduce their ability to service their valid customers. Why would they want to deal with telling all these "other" customers that they can't help them and charge them for the privilege?
Either you're really, really thick or you just fail to think at all. OF COURSE Apple would hire more people and create a separate phone-line if they started providing support for also the non-genuine hw users. And charge extra for those support calls. It would NOT have any effect on the existing support lines, and Apple would just earn money from those premium priced calls. It's a win-win for Apple. Can't you really wrap your head around such a simple concept as hiring more people?
...and if the 3rd party support is crap it will still reflect badly on Apple from a customer's perspective as they may deem it a limitation of OSX - and they would be right.
When a Dell fcuks up do people blame Microsoft for it? Hmm, nope, they call Dell and blame them.