Linked by Thom Holwerda on Tue 26th May 2009 20:56 UTC
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Member since:
2007-09-06
Some poor phone jockey had to take that two hour call. It screwed there call quota for the day which effects there job. It probably drove them a little nuts in honestly trying to help. The worst part being that it was a third party company not Dell who actually took the hit. It's like slapping the person on your left in frustration with the person on your right.
I know people now who have trouble answering any phone due to scars from working in call centers in the past.