Linked by Thom Holwerda on Tue 16th Jun 2009 13:25 UTC
Apple During last week's Worldwide Developers Conference, Apple introduced a new iPhone model, the iPhone 3GS, which comes, among other things, with a faster processor and more RAM. Since this is a developers' conference, there were also numerous sessions on iPhone development, and the last session was about publishing on the App Store. Since every session at every WWDC is always followed by an open Q&A session, you'd figure this'd be the perfect opportunity for iPhone developers to ask about Apple's App Store policies. Well, no.
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RE[5]: what a sharp contrast
by ssa2204 on Tue 16th Jun 2009 20:21 UTC in reply to "RE[4]: what a sharp contrast"
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I was thinking of when the Mini came out. There was one version with a combo drive (CDRW/DVD), and one that had a super drive (DVDRW). IIRC, if you bought the combo drive version, there was no Apple-approved upgrade path to the DVDRW superdrive. You had to buy an external if you didn't want to void your warranty.

The same thing goes for their servers. They have used standard IDE and SATA drives, yet to add a new drive you must purchase an extremely overpriced drive directly from Apple. Why, because you need the cheap $2 plastic drive cage. Through a brokers network I had contact with several resellers who told me they were in the same boat, and had tried in vane to find these silly little cheap Apple drive cages. It became apparent that Apple did everything in their power to see that the drive cages would not enter the parts market. And of course any standard drive would void the warranty.

At the same time with an HP server, I purchased HP drive cages (that actually are not just cheap plastic frames) and was able to use them with OEM drives from various MFRs. The availability of after market parts does play a very significant role for servers. HP understood this, and have gone so far as to help an entire industry that deals specifically with just the parts, not the desktops, servers, etc.. Point is, I know that even with a 10 year old Proliant, I can have a power supply replaced quickly. Same can not be said for Apple.

But this is no different than their own reseller strategies. Wonder why there are so few Apple resellers? Because the limitations, restrictions, and requirements are such to turn away (turn off) most resellers. Besides the Apple store, you have here Microcenter, a large enough storefront that they could either put up with the rules, or have them rewritten. On the other hand, just about any guy on the street can become a Dell reseller, and as for HP after a quick approval process meeting very limited criteria, you are good to go. As a side note, one client back in 2007 was in the business of leasing Apple hardware, and simply let that business end when the contract was up due to their complete disgust at Apple's treatment, again limitations, requirements, and restrictions by Apple that this same company never faced with Sun, Cisco, HP, and IBM.

So the point is, beyond the merits of what OSX is or is not, Apple's policies from supporting resellers to parts suppliers, to leasing agents is in many ways no different than their policies regarding the application development. The net effect is businesses like ours say NO to Apple, to which it runs downstream to clients, partners, and individuals who all equally say NO! But you know what I have learned over the years? Apple just does not give a shit, for they know that if YOU decide not to develop, someone else will eventually come. May take a while, may not be as equally good, but in the end they will have maintained their policies at the cost of developers, resellers, partners, and users.

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