Linked by Thom Holwerda on Tue 23rd Jun 2009 13:31 UTC, submitted by Hakime
The NPD group has done a study into customer satisfaction among netbook buyers, and they came to some surprisingly unsurprising results. As it turns out, people who expected a notebook when they bought a netbook were more likely to be disappointed than buyers who set out to buy a netbook from the get-go. No doodoo, Sherlock.
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Member since:2005-12-02
But then I know a lot of people that when looking for a computer say something along the lines of "I don't need much, I just use it for the web, facebook, email and youtube" and have some expectation that these things don't require much computing resources.
Well, that is exactly what Netbooks are for, is those users. At least that is how they are marketed. It is when they decide to do something different like play games or work remotely that the issue really comes up.
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Member since:
2005-08-17
I'd think that people buying a cheaper computer would expect that it would be less powerful. But netbooks are smaller than notebooks, so maybe people think that the reduction in size explains the price difference.
But then I know a lot of people that when looking for a computer say something along the lines of "I don't need much, I just use it for the web, facebook, email and youtube" and have some expectation that these things don't require much computing resources.