Linked by Thom Holwerda on Wed 22nd Jul 2009 18:20 UTC, submitted by tupp
Apple It seems Apple is on a roller coaster ride this week, going from bad news to good news, back to bad news again. A local television station from Seattle, US, forced the Consumer Product Safety Commission via the Freedom Of Information Act to hand over an 800-page report about fire hazards posed by Apple's iPod music players. Experts on consumer safety agree that it's time Apple makes public statements about the fire hazards posed by iPods.
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Quality Assurance problems abound
by porcel on Thu 23rd Jul 2009 09:25 UTC
Member since:

I bought a Mac after a plethora of people singing the choir song of how easy to use it is. Well, it turns out that it doesn´t recognize the native resolution of any of my three 22" monitors and uses 1024x768 instead of the native resolution which is 1680x1050. Not only does not use the native resolution, it doesn´t support the built-in webcam. All of the monitors functions work fine in Linux and Windows.

I have found no workarounds or fixes online.

If this were linux, people would complain non-stop. Yet people put up with it because it seems that Apple can do no wrong.

And if this were Linux, I could probably hack xorg.cong and get it to work.

Why do I mention this? Because the fire hazards caused by Apple are just another example of poor Quality Assurance, just like not being able to work properly with standard monitors, an AOC and a viewsnonic.

As long as people are willing to pay much more money for stylish hardware without holding Apple responsible, this will not change. If I can´t fix my monitor display resolution, I will sell the Mac on ebay.

Reply Score: 2

biffuz Member since:

To connect the monitors to the Mac, are you using the same cables you use to connect them to the PC?

Reply Parent Score: 1

David Member since:

Mac OS x supports your monitors' resolution, so I'm not sure what the exact problem is, but it's likely a configuration or hardware (cable) problem, not an innate osx shortcoming.

Reply Parent Score: 1

porcel Member since:

Well, the only display resolution available in system preferences is 1024x768 and I have found no way to manually specify the supported resolution.

Don´t get me wrong, I have found OS X very stable, but I am not yet convinced of its viability given the lack of support for a lot of standard hardware that works easily in Linux and Windows. I love the monitors I have and I am not about to throw them out and buy Apple branded ones.

We are Linux integrators and have been doing Linux and Windows support for years. Yes, I used OS X for about a year to do web development four years ago. So we are not experts on OS X, but we are techies and OS X is sold as being really easy to use an should´t require an expert anyway.

Reply Parent Score: 2