Linked by Thom Holwerda on Mon 3rd Aug 2009 08:47 UTC, submitted by anonymous
I think we just found out why we aren't hearing more stories of exploding and burning iPods. Ken Stanborough had to throw his daughter Ellie's iPod Touch outside, because it got too hot to hold, and he could see vapour. Within 30 seconds, he could see smoke, he heard a pop, and the Touch went 10ft into the air. After contacting Apple, the company denied liability, but offered a refund. However, Apple said that in accepting the money, Stanborough was not allowed to talk about the existence of the agreement - or else Apple would sue him. Update: Apple told Sky News Online that the letter with the gagging order is standard practice.
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2006-01-28
Multiple Choice Test:
If you are a morally bankrupt company, what do you do?
A) If the cost of settlement for injuries and destruction of property caused by burning or exploding ipods is much inferior than a recall of a defective product, we stay quiet, force our customers to be quiet and hope the issue goes away.
B) We put an ad in all major newspapers and radio stations announcing that we stand by our products and asking customers to return their ipods for repair or replacement at their nearest store. As a goodwill measure, we reward them with a tutorial on the apple genius bar or a discount on their next apple purchase.
Edited 2009-08-03 09:20 UTC