Linked by Thom Holwerda on Fri 18th Sep 2009 18:34 UTC
Mac OS X There are several things which take quite some getting used to when switching from any platform to the Mac. There are things like the universal menubar, the dock, Expose, and many more. One of the things that often leads to confusion for new users is the installation process for applications. Mozilla developer Alexander Limi talks about the problems Mozilla runs into when it comes to Firefox' installation process on the Mac, and a possible solution. Update: A possible solution?
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Comment by sonic2000gr
by sonic2000gr on Fri 18th Sep 2009 19:23 UTC
sonic2000gr
Member since:
2007-05-20

So the whole point of this is for the user being able to install applications on the Mac without even understanding the basics of his/her new operating system?
Meaning, we actually condone ignorance and set is as the standard for users? OS X is *dead* easy to learn. Spend a few moments and watch a couple of videos (if you don't wish to actually read instruction - seems most people are unable to comprehend written instructions these days, another sad situation) and you will be good to go.
For gods sake you are not asked to install stuff from FreeBSD ports, just drag a blessed icon. If you are not able or willing to learn this, don't buy a computer. Any kind of computer, that is.

Reply Score: 14

RE: Comment by sonic2000gr
by polaris20 on Fri 18th Sep 2009 19:37 in reply to "Comment by sonic2000gr"
polaris20 Member since:
2005-07-06

So the whole point of this is for the user being able to install applications on the Mac without even understanding the basics of his/her new operating system?
Meaning, we actually condone ignorance and set is as the standard for users? OS X is *dead* easy to learn. Spend a few moments and watch a couple of videos (if you don't wish to actually read instruction - seems most people are unable to comprehend written instructions these days, another sad situation) and you will be good to go.
For gods sake you are not asked to install stuff from FreeBSD ports, just drag a blessed icon. If you are not able or willing to learn this, don't buy a computer. Any kind of computer, that is.


I agree completely. I can't believe app installation on OS X is an issue, seeing as how it's the easiest of the major 3.

Reply Parent Score: 4

RE[2]: Comment by sonic2000gr
by unoengborg on Fri 18th Sep 2009 19:46 in reply to "RE: Comment by sonic2000gr"
unoengborg Member since:
2005-07-06

Yes, installing apps on OS-X is very simple indeed, but Apple could still learn a lot from most Linux distros where it usualy is as easy as checking a checkbox.

Reply Parent Score: 4

RE[2]: Comment by sonic2000gr
by nt_jerkface on Sat 19th Sep 2009 06:03 in reply to "RE: Comment by sonic2000gr"
nt_jerkface Member since:
2009-08-26

I agree completely. I can't believe app installation on OS X is an issue, seeing as how it's the easiest of the major 3.


How is it easier than Windows?

Reply Parent Score: 2

RE[2]: Comment by sonic2000gr
by sigzero on Sat 19th Sep 2009 22:51 in reply to "RE: Comment by sonic2000gr"
sigzero Member since:
2006-01-03

You are correct. I don't see how it could "safely" get any easier. Installation is something Apple certainly got right.

Reply Parent Score: 2

RE: Comment by sonic2000gr
by tyrione on Fri 18th Sep 2009 19:51 in reply to "Comment by sonic2000gr"
tyrione Member since:
2005-11-21

Agreed.

However, this is all just a smoke screen from Mozilla.

The true crux of their complaint resides here:


The final installation flow should look like this:
Start the Firefox download.
When the download is complete, the disk image will mount automatically (if they were using Safari), and the Firefox installer runs.
The install procedure continues similar to how it happens on Windows.
As the last step of the process, the installer lets you set Firefox as the default browser, and start the application immediately. We have seen users forget that they just installed Firefox if you don’t let them start it at the end of the process, and make that the default choice.


In short, they want Firefox to take charge of the Web Experience automagically.

Reply Parent Score: 3

Same as we do on any other platform
by limi on Fri 18th Sep 2009 20:09 in reply to "RE: Comment by sonic2000gr"
limi Member since:
2009-09-18

That's an unfair assessment of what I wrote. It says "lets", not "will".

We will never just silently set the browser — in fact, we have that as one of our core principles.

What that paragraph means is that we'll give you an option to set your default browser.

As for the sentence you highlighted, that's a different problem — if you don't start the application, some people forget that they downloaded it in the first place.

Reply Parent Score: 3

RE: Comment by sonic2000gr
by sultanqasim on Fri 18th Sep 2009 20:48 in reply to "Comment by sonic2000gr"
sultanqasim Member since:
2006-10-28

I agree. Catering to lazy idiots makes the operating system suck.

The current way is much better: just drag and drop. I don't want a stupid wizard wasting my time with extra clicks and dumping files around everywhere.

Reply Parent Score: 4

RE[2]: Comment by sonic2000gr
by Kroc on Sat 19th Sep 2009 06:39 in reply to "RE: Comment by sonic2000gr"
Kroc Member since:
2005-11-10

You’re missing the point. It’s not about YOU, YOUR computer, the way YOU like to do things. You’re a privileged snob, smart enough to know how to drag things to an application directory, stop telling us you know that, WE KNOW TOO.

The article is about regular users who do not know that you have to drag the app out of the disk image and it is hindering Firefox adoption on the Mac.

You would make a bloody awful software developer if all you ever care about is yourself.

Reply Parent Score: 2

RE[2]: Comment by sonic2000gr
by yvesdandoy on Sun 20th Sep 2009 13:28 in reply to "RE: Comment by sonic2000gr"
yvesdandoy Member since:
2006-12-22

totally agree !!!

The current system is perfect.
You cannot do it easier.

Reply Parent Score: 1

RE: Comment by sonic2000gr
by Jon Dough on Sat 19th Sep 2009 13:08 in reply to "Comment by sonic2000gr"
Jon Dough Member since:
2005-11-30

So the whole point of this is for the user being able to install applications on the Mac without even understanding the basics of his/her new operating system?
Meaning, we actually condone ignorance and set is as the standard for users?


Yes, that is the point. For the overwhelming majority of people, a computer is a tool they use to help them accomplish a task. Apple has done an excellent job catering to their needs in trying to make their products something that "just works."

Reply Parent Score: 3

RE: Comment by sonic2000gr
by pjafrombbay on Sat 19th Sep 2009 13:46 in reply to "Comment by sonic2000gr"
pjafrombbay Member since:
2005-07-31

So the whole point of this is for the user being able to install applications on the Mac without even understanding the basics of his/her new operating system? Meaning, we actually condone ignorance and set is as the standard for users?...


It amazes me why folks bother to reply like this. If you have nothing to contribute then its probably best not to say anything. These discussions can actually help folks, particularly those trying to learn a bit more about their PC. A response like this just puts them off.

--PJA

Reply Parent Score: 2

RE: Comment by sonic2000gr
by clei on Sun 20th Sep 2009 12:40 in reply to "Comment by sonic2000gr"
clei Member since:
2008-10-04

So the whole point of this is for the user being able to install applications on the Mac without even understanding the basics of his/her new operating system?
Meaning, we actually condone ignorance and set is as the standard for users? OS X is *dead* easy to learn. Spend a few moments and watch a couple of videos (if you don't wish to actually read instruction - seems most people are unable to comprehend written instructions these days, another sad situation) and you will be good to go.
For gods sake you are not asked to install stuff from FreeBSD ports, just drag a blessed icon. If you are not able or willing to learn this, don't buy a computer. Any kind of computer, that is.

>
>
And some people wonder why the general reaction by people who actually use Linux to this kind of nonsense by Thom and the rest of his ilk is to tell them to get lost.

Reply Parent Score: 1