Linked by snydeq on Wed 14th Oct 2009 10:38 UTC
Ubuntu, Kubuntu, Xubuntu Canonical's Ubuntu 9.10 Server Edition will include private cloud capabilities, thanks to support for the open source Eucalyptus project, InfoWorld reports. Available for free download on Oct. 29, Ubuntu 9.10 Server Edition will introduce Ubuntu Enterprise Cloud, an open source cloud computing environment based on the same APIs as Amazon EC2. Users will be able to set up 10 to 15 private servers, leveraging the same capabilities they would use with Amazon, thereby allowing them to take their applications off the Amazon cloud and put them instead into a private cloud, or vice versa
Thread beginning with comment 389192
To view parent comment, click here.
To read all comments associated with this story, please click here.
RE[6]: Comment by marcp
by jgagnon on Wed 14th Oct 2009 18:25 UTC in reply to "RE[5]: Comment by marcp"
jgagnon
Member since:
2008-06-24

Tech support centers use them more and more commonly with tiered support. The first responders message the more technical folks for answers while they are on the phone with customers.

Reply Parent Score: 2

RE[7]: Comment by marcp
by sbergman27 on Wed 14th Oct 2009 18:38 in reply to "RE[6]: Comment by marcp"
sbergman27 Member since:
2005-07-24

Tech support centers use them more and more commonly with tiered support. The first responders message the more technical folks for answers while they are on the phone with customers.

Yeah. When first tier puts me on hold and then comes back with a completely nonsensical answer to my problem, I always wonder what bizarre chain of typographical errors might have resulted in it. Can these companies not afford phones and extension numbers?

Reply Parent Score: 2

RE[8]: Comment by marcp
by jgagnon on Wed 14th Oct 2009 18:58 in reply to "RE[7]: Comment by marcp"
jgagnon Member since:
2008-06-24

It is a lot easier to juggle multiple IM windows than multiple phone calls. ;) (accuracy is another matter...)

Reply Parent Score: 1

RE[7]: Comment by marcp
by DrillSgt on Wed 14th Oct 2009 19:37 in reply to "RE[6]: Comment by marcp"
DrillSgt Member since:
2005-12-02

Tech support centers use them more and more commonly with tiered support. The first responders message the more technical folks for answers while they are on the phone with customers.


That makes sense. ;)

Reply Parent Score: 2