Linked by Eugenia Loli on Wed 5th Oct 2005 07:44 UTC, submitted by Dan
FreeBSD BSDForums interviews FreeBSD Release Engineering Team's Scott Long relating to various aspects of FreeBSD. Topics discussed include FreeBSD general issues, its academic roots, how FreeBSD compares to other BSDs - OpenBSD, NetBSD, and the ongoing debate on FreeBSD vs. Linux. Scott gives us his perspective on the corporate adoption and popularity of FreeBSD. He brings us up to speed on FreeBSD 6.0, its new features and enhancements, including Apple G4 PowerMac, AMD64 and wireless compatibility. Scott also discusses FreeBSD 6.0's upgrade path and release timetable.
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RE[2]: ,
by butters on Wed 5th Oct 2005 12:10 UTC in reply to "RE: ,"
butters
Member since:
2005-07-08

"Why then is seeking information about a computer problem regarding Linux or FreeBSD on the InterWeb evil?"

I'm not the GP, but I agree with his argument. I think we can all agree that the best place to seek information on Linux and/or FreeBSD is the Internet. Even for the biggest of businesses, the Internet is the best place to go to see what's out there. In terms of growing the free software movement, the Internet is how we raise awareness and acquire users.

However, for a large portion of the market, the Internet is not a viable solution for KEEPING users. When businesses encounter a problem, they want immediate support. When computer-challenged home users have problems, they want to know who they can call to get help. The existing resources don't address these demands.

Free software can acquire business customers and home users with the Internet, but it can't keep them happy that way. They need a number that they can call to get help. They need be able buy a support contract that guarantees support on demand or be able to pay a reasonable fee for each support incident.

Most people prefer crappy software with decent support to decent software with crappy support.

Reply Parent Score: 4

RE[3]: ,
by Lazarus on Thu 6th Oct 2005 05:42 in reply to "RE[2]: ,"
Lazarus Member since:
2005-08-10

"Most people prefer crappy software with decent support to decent software with crappy support."

I've been thinking about this post for a while, and while I was innitially inclined to agree with it, I've since changed my mind. I think it's more accurate to say that most people expect software to be crappy, and therefore expect that the vendor will support the mess that they've created.

Furthermore, I am certain that the vendors themselves prefer the "ship product early, support it later" rather than getting the product done properly so that support would be far less of an issue. I find that the quality of damned near anything more complicated than a hammer to be lacking these days, regardless of who makes them, or where the production takes place.

In general, I've found that OSS is less crappy than most proprietary software I've used, with the notable exceptions of DEs (both KDE and GNOME seem brittle and flaky to me), and most Linux distributions I've tried, and as such, it's less of an issue to have to support something myself.

In all, it's just a miserable situation that we're all in that quality is rarely the first priority, and for this, we all suffer.

In closing, FreeBSD is nice, NetBSD is interesting, DragonFly has a lot of potential, and although not the highest performer, I've never had a stock OpenBSD install crash on me on either x86 or PPC hardware. But there's certainly much room for improvement.

Reply Parent Score: 2