Linked by Thom Holwerda on Thu 8th Apr 2010 12:20 UTC
Editorial Car analogies are quite popular on internet discussion forums, and ours is no exception. The problem with these analogies, however, is that they are usually quite flimsy, and a recent popular one is no exception. A number of people are now arguing that computer makers' move towards closed platforms (Apple, Sony, and so on) is akin to people no longer being able to service cars on their own. This analogy, which looks sound on a superficial level, breaks down when you spend more than five minutes contemplating it.
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Comment by Gryzor
by Gryzor on Thu 8th Apr 2010 13:43 UTC
Gryzor
Member since:
2005-07-03

Your second part is also incorrect.
A mechanic has to be authorized by the manufacturer to be able to service your ford. if YOU do it, you void the car’s warranty.

If you’re going to compare cars with computers (ridiculous but acceptable I guess), make sure you OWN a car.

I have THREE ford FOCUS, so I am entitled to comment on that. I am in Europe, so this is no “weird country law”. You CAN take your car anywhere, but only authorized mechanics can do your service (and preserve the warranty).

There are Apple Authorized centers (where I live, in Madrid, we have *NO* Apple Store, but a lot of Apple Authorized Centers), who can honor your warranty, order authorized apple parts and sell them. My Mac Pro had a faulty video card last month and THEY replaced it (and ordered the replacement card for me).

WIth the Focus, when I did the service I took it to Ford. It was expensive. The next time I went to another less expensive mechanic that was FORD Authorized and that meant that my warranty is still ok.

Before you ask, I have three cars because they belong to my company. I had other fords in the past (and hopefully never have another one).

The point is, tho devices seem to be heading in that direction (less serviceable), I don’t think that’s bad, even if you don’t have other choice but to take it to your manufacturer. Computer and Devices are less prone to require maintenance than 10 or 20 years ago also. The iPad as an example, there are less things that can fail in there than on any other Apple computer.

I understand your point, but don’t use bad analogies.

Edited 2010-04-08 13:44 UTC

Reply Score: 5

Different here.
by oiaohm on Thu 8th Apr 2010 14:21 in reply to "Comment by Gryzor"
oiaohm Member since:
2009-05-30

Our fair trading in Australia we have many mechanics who can do the service work and preserve warranty. For warranty to be void they have to prove that what was done by the other mechanics was not to book. This includes failing to sign off what was done or record what was done.

Also they have to prove that the other machanics work is also releated to the problem. A while back a few tried voiding warranty due to road side assist having had bonnet up. Reason why the road side assist was there in the first place was that the car had already failed.

Issue with were I am there are no Apple Authorized Centers near by so you are very much on your own so apple warnity is basically worth jack. Why no Apple Authorized Centers your techs have to sit apple exams. No where to sit the exams near by.

Reply Parent Score: 1

RE: Comment by Gryzor
by Thom_Holwerda on Thu 8th Apr 2010 14:29 in reply to "Comment by Gryzor"
Thom_Holwerda Member since:
2005-06-29

I have THREE ford FOCUS, so I am entitled to comment on that. I am in Europe, so this is no “weird country law”. You CAN take your car anywhere, but only authorized mechanics can do your service (and preserve the warranty


Did I say anything different? Of course you'll lose your official warranty, I said so quite clearly (I wonder how you missed that).

My point is this: whereas tech companies are trying to lock you out of their devices, and force you to take service from them and them alone, this is not the case in the automotive world, since you can have your car serviced wherever you want - all the information and training required MUST be made available to ALL shops; official dealer or no. This is LAW.

Despite that clear difference, people are saying that it's okay for tech companies to close their devices like this "because car companies do it too" - which is patently untrue. I'm arguing that the automotive model (one supplier, but many places to go for parts and service) is a superior model that leads to more competition, lower prices, and better longevity.

Reply Parent Score: 2

RE: Comment by Gryzor
by Morgan on Fri 9th Apr 2010 00:32 in reply to "Comment by Gryzor"
Morgan Member since:
2005-06-29

Your second part is also incorrect.
A mechanic has to be authorized by the manufacturer to be able to service your ford. if YOU do it, you void the car’s warranty.


Perhaps this is true where you live, but not here in the US. My car's warranty is valid no matter who does the work as long as OEM replacement parts are used. I've confirmed this more than once on in-warranty vehicles I've owned.

Reply Parent Score: 2