Linked by Thom Holwerda on Thu 1st Jul 2010 19:04 UTC
Apple So, the iPhone 4 has been out for a while, and is getting mostly pretty good reviews - there's one major sore spot, though. Apple made this hoopla about their fancy antenna thingie, but as it turns out, this thingie is kind of a design flaw, causing signal loss (and dropped calls) for some people. Despite downplaying by Steve Jobs himself, AnandTech has done a thorough investigation, and they've found out that the problem - which affects every mobile phone - is a whole lot worse on the iPhone 4 due to the new antenna. At the same time, however, the iPhone has much better reception in low signal situations. What?
Thread beginning with comment 432190
To read all comments associated with this story, please click here.
Comment by Kroc
by Kroc on Thu 1st Jul 2010 19:26 UTC
Kroc
Member since:
2005-11-10

Apple—unwilling to compromise on quality, except for style.

I had the strangest / geekiest dream yesterday. I dreamt Apple had hired me as a designer and there was a round table discussion with me, Ive, Jobs and other engineers talking about this new prototype iPad on the table that included a camera this time (like it was supposed to :|). We were discussing the choice of materials and nobody seemed to be getting to a point, so I held my cup of coffee over the device and ceremoniously poured cold dregs on to the iPad. Everybody freaked out. I interjected and said "This iPad has a design flaw. Every time I pour coffee on it, everybody freaks out. Please make it so when I pour coffee on it, people don’t freak out." ;)

Reply Score: 2

RE: Comment by Kroc
by dylansmrjones on Thu 1st Jul 2010 19:59 in reply to "Comment by Kroc"
dylansmrjones Member since:
2005-10-02

No more anchovies on your late night pizza ;)

Reply Parent Score: 4

RE: Comment by Kroc
by mtzmtulivu on Thu 1st Jul 2010 20:47 in reply to "Comment by Kroc"
mtzmtulivu Member since:
2006-11-14

I fail to get the joke, if the intent was to make people not freak out when coffee is poured on the device and the current design was specially crafted to make people not freak out when coffee is poured on the device, then the design if flawed if people freak out when they see coffee on the device.

Going on stage when announcing the launch of the device and claim people do not freak out when coffee is poured on it then start saying it is a non issue or freaking out customers are mentally unbalanced when customers start reporting freaking out when they see coffee pouring on the device will lead to bad PR and lawsuits

Reply Parent Score: 2

RE[2]: Comment by Kroc
by Kroc on Thu 1st Jul 2010 21:26 in reply to "RE: Comment by Kroc"
Kroc Member since:
2005-11-10

The point is that if it is built so that if someone accidentally spills something on it, the owner doesn’t freak out, then it is built well. The engineering speaks to the human emotion so that the owner knows how to react. That’s a difficult thing to quantify and communicate in product design—“does this product look and feel fragile? Does the user assume that is fragile before they have even picked it up?” Thus my example of cutting through the discussion and demonstrating that the product was fragile because everybody instantly reacted.

Reply Parent Score: 1

RE: Comment by Kroc
by Elv13 on Thu 1st Jul 2010 23:13 in reply to "Comment by Kroc"
Elv13 Member since:
2006-06-12

If the cofee is made with Java beans, Jobs will still freak out.

Reply Parent Score: 10

RE[2]: Comment by Kroc
by t3RRa on Fri 2nd Jul 2010 02:50 in reply to "RE: Comment by Kroc"
t3RRa Member since:
2005-11-22

use cocoa instead of coffee to comfort Jobs

Reply Parent Score: 4

RE: Comment by Kroc
by tbutler on Thu 1st Jul 2010 23:48 in reply to "Comment by Kroc"
tbutler Member since:
2005-07-06

Somehow I suspect that's the sort of way Jobs demonstrates to engineers how things need to be redone on devices, if tales that leak out of the company are any indicator.

I like the idea, think you can get them to implement it? ;)

Reply Parent Score: 1

RE[2]: Comment by Kroc
by Neolander on Fri 2nd Jul 2010 05:07 in reply to "RE: Comment by Kroc"
Neolander Member since:
2010-03-08

I like the idea, think you can get them to implement it? ;)

He could, but then I think he wouldn't work at Apple.
I suspect that their higher-end products are made to look fragile on purpose, in order to feel more precious and desirable. Just like some sort of jewelery. Because if you consider the weight and the materials being used, the iPod Shuffle and some older releases of the Nano are maybe the sole products from Apple which *do* look and feel rock-solid.

Edited 2010-07-02 05:11 UTC

Reply Parent Score: 2

RE: Comment by Kroc
by deathshadow on Fri 2nd Jul 2010 19:53 in reply to "Comment by Kroc"
deathshadow Member since:
2005-07-12

In other words you want a phone designed by Kalashnikov at the peak of the Cold War?

Toss it in the deep end of a swamp for two weeks, dig it out, put it in the sand and drive over it five or six times with a half-track, pick it up, smack it on the side twice to loosen things up, piss down the barrel to wash out any funk, rack the bolt and start firing?

Of course, I'm loving a design flaw that can be fixed with a piece of electrical tape.

Reply Parent Score: 2

RE[2]: Comment by Kroc
by Neolander on Sat 3rd Jul 2010 07:07 in reply to "RE: Comment by Kroc"
Neolander Member since:
2010-03-08

In other words you want a phone designed by Kalashnikov at the peak of the Cold War?

Toss it in the deep end of a swamp for two weeks, dig it out, put it in the sand and drive over it five or six times with a half-track, pick it up, smack it on the side twice to loosen things up, piss down the barrel to wash out any funk, rack the bolt and start firing?

Add up 1 month battery life and I'm sold ^^

Of course, I'm loving a design flaw that can be fixed with a piece of electrical tape.

It remains a design flaw :
1/Why is it the users, and not the designers from Apple, who have to put that piece of electrical tape in place ?
2/If you put something as ugly as electrical tape in contact with the iPhone 4, it will immediately stop being Premium Apple Hardware and became a normal touchscreen smartphone from 2010, a device trying to be both a phone and a computer and being shitty at both. Who would want that to happen ?

Reply Parent Score: 2