Linked by David Adams on Wed 14th Jul 2010 21:28 UTC, submitted by No Body
Microsoft originally said that new owners of Windows 7 who wanted to downgrade to XP would only have until 2011 to do so, but now the company has changed its mind and extended support for the old operating system until 2020.
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One of the main reasons that many companies are failing to upgrade is because support (ie ongoing bug-fixes) is still available for XP.
It's all about risk management: The least risky thing to do is usually to maintain the status-quo.
Installing patches is a risk, but not installing patches is a bigger risk.
Upgrading is a risk, but not having support is a bigger risk.
By keeping support going, Microsoft are pandering to the fears of these businesses and effectively ensuring that they won't be upgrading any time soon.
If the support wasn't available any more they would upgrade, and quickly. So in fact, MS is probably costing itself money by not getting those upgrades, and also costing itself extra money in the extra effort of continuing to provide support for XP.