Linked by gsyoungblood on Tue 20th Jul 2010 18:01 UTC
PDAs, Cellphones, Wireless On July 15th the latest Android super-phone was released by Motorola and Verizon Wireless. All hail the Droid X. The release was not without controversy though. The Droid X, while greatly raising the bar for Android phones in general, does so at the expense of the very power users and community that made the original Droid the gotta-have phone it became. Alienating this group may have far reaching consequences for Motorola.
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RE[4]: good thing
by nt_jerkface on Thu 22nd Jul 2010 17:52 UTC in reply to "RE[3]: good thing"
Member since:

I guess you and others here are in denial of how bad the public can be, especially when it comes to games.

It's well established that people will run pirated versions of a game and tie up support lines EVEN BEFORE THE GAME HAS BEEN RELEASED.

People will also lie about what they did to their game and claim that it's simply broken and then demand a refund.

Here's a good example from the Titan Quest developer:

Reply Parent Score: 2

RE[5]: good thing
by stoth on Sat 24th Jul 2010 00:37 in reply to "RE[4]: good thing"
stoth Member since:

So you should support people who are causing problems? Maybe they should only give support to people who have verified that they bought the product. Which is one of the things you PAY for when buying something. It's their fault for giving something away for free (support).

Reply Parent Score: 1

RE[6]: good thing
by nt_jerkface on Sat 24th Jul 2010 04:35 in reply to "RE[5]: good thing"
nt_jerkface Member since:

People lie about whether or not they bought they game.

People will run up support tickets before being told their hacked version isn't supported.

The only way around this problem is to close off support lines. Blaming the company here doesn't make sense.

Reply Parent Score: 2