Linked by Thom Holwerda on Wed 1st Sep 2010 20:24 UTC
Legal Well, this was rather unexpected. As it turns out, Commodore USA's CEO Barry Altman isn't particularly pleased about the article I wrote earlier today in which I placed a considerable amount of scepticism with regards to Commodore USA and its business (and website). He (not his lawyer) sent us a threatening email demanding we take down the article, post a new correction article, the whole shebang. The entire email - as an image, you'll want the original formatting - after the break. Our reply? We refer you to the reply given in the case of Arkell v. Pressdram.
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It is a n industry where vaporware is an everyday occurance. There is always some company tryign to market their small, relatively insignificant product idea as the next big thing. If you really do have a decent product, your goal should be to not look like a vaporware company. Comodore USA presents its self as a company that isn't well financed and doesn't have a clue how to present itself as a company or its products.

As always, first image counts and these guys failed totally with that.

For one, they are selling computers and computers break all the time. As such it is important for the company to be able to provide support. However, their website looks like crap and makes you wonder if you'd get any kind of support whatsoever if you bought something from them. Hell, the website already makes you wonder if you'd get the product itself either.

Second, their CEO is throwing around baseless threats and clearly has no understanding of the law. As such can we as customers trust he knows any more about the laws regarding running such a shop and all the things he'll be liable for? And if a company's CEO doesn't understand the laws he's dealing with can such a company be trusted?

Third, atleast I find them untrustworthy the instant I see them using images taken from others without permission. Yes, it may be that the CEO just doesn't understand copyright laws, but that doesn't really make it any better: either the CEO doesn't understand the laws he's dealing with, or he has no respect for others and would screw them over as long as it benefits him.

They should have just hired a professional designer to do the websites right from the start. Good-looking, professional website creates a positive first image and I doubt they'd have gotten even nearly as much flak as they did now. And their CEO should have taught himself some things, like patience and basic understanding of copyrights, and refrained from posting such idiotic threats. And most definitely, they should have gotten themselves atleast a few dozen machines at hand and perhaps offer them for a review on exactly the sites who try to cast a negative image on them.

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