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You've been lucky, then.
Everyone I know that used Telus/Bell before their HSPA network roll-out had a horror story to tell about switching phones mid-contract. Especially with their "you can't transfer contacts/settings/etc between phones, but we can do it for $25 if you want" options.
It's one of the main reasons I've stuck with Rogers for so long. Their TDMA network was a heck of a lot better than whatever Telus used. And their migration to GSM was very smooth. And their policies around SIM cards have been very hands-off.
It's just too bad their selection of "good" phones sucks. It's still hard to beat their pricing, but without good phones (and no, I don't consider having the BB Torch and the iPhone4 "enough" when they have 0 Android phones worth using) it's getting harder and harder to stay with them.




Member since:
2008-06-24
I've NEVER experienced what you're talking about with Bell/Telus when switching phones mid contract.
I had gone through about 10 phones on the CDMA network. You can call into 611 and a rep will swap it (free, if you sweet talk them). They also have an online site to do it - but it costs $10.
It still sucks, but you're by no means locked to a single phone for your contract.