Linked by Thom Holwerda on Wed 23rd Feb 2011 23:56 UTC, submitted by gogothebee
Windows Ah, something Microsoft really couldn't use right now: problems with the very first update to its Windows Phone 7 operating system. In this very competitive marketplace, in which WP7 is a late newcomer, it can't use major problems like this. The thing is though - how big of a problem is this, really? And, is it even Microsoft's fault at all?
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LOL
by WorknMan on Thu 24th Feb 2011 00:42 UTC
WorknMan
Member since:
2005-11-13

I feel bad for Samsung customers. If you have one of their WP7 phones, there's a chance that an update will brick your phone. If you have one of their Android phones, well... they probably won't even bother with any updates.

Reply Score: 5

RE: LOL
by unoengborg on Thu 24th Feb 2011 01:05 in reply to "LOL"
unoengborg Member since:
2005-07-06

I feel bad for Samsung customers. If you have one of their WP7 phones, there's a chance that an update will brick your phone. If you have one of their Android phones, well... they probably won't even bother with any updates.


Actually, Samsung has been quite good at updating Android phones lately. E.g Android 2.2.1 is just out for Samsung Galaxy S. Unfortunately you need windows to do the upgrade. I would say that OTA upgrades would be preffered but, they should of course not brick your phone or damage your data.

Hard to tell who is to blaim in this case. Ultimately I would say Microsoft, as they should have done more testing before rolling out the upgrade. One of the big advantages of WP7 phones is that Microsoft handles the upgrades. If Microsoft doesn't test properly before upgrades some of that advantage goes away.

Reply Parent Score: 5

RE[2]: LOL
by mrhasbean on Thu 24th Feb 2011 01:42 in reply to "RE: LOL"
mrhasbean Member since:
2006-04-03

Actually, Samsung has been quite good at updating Android phones lately. E.g Android 2.2.1 is just out for Samsung Galaxy S. Unfortunately you need windows to do the upgrade. I would say that OTA upgrades would be preffered but, they should of course not brick your phone or damage your data.


Ok, just so that I have this right, they released 2.2.1 just in time for the release of 2.3, they're only just about to release 2.2 for the Captivate (http://www.slashgear.com/samsung-captivate-android-2-2-froyo-update...), and they don't update OTA which is supposedly one of the really you-beaut iOS killer features of Android, yet ""Samsung has been quite good at updating Android phones lately".

And we Apple crowd get called "one eyed"...

Reply Parent Score: 1

RE[2]: LOL
by Moredhas on Thu 24th Feb 2011 01:44 in reply to "RE: LOL"
Moredhas Member since:
2008-04-10

After the mass disappointment, Samsung seem to have gotten the message that releasing an entirely "new" handset, only different in that it has a MINOR software update applied, is not acceptable. See Samsung F480 and F480i. VERY little difference between these two, yet it somehow justified a new handset release.

I was extremely disappointed that my Galaxy i7500 never saw a 1.6 update, but Samsung were releasing practically identical phones (i5700, same but with a worse camera, basically) with 1.6 on them. These days, they seem to be pretty diligently updating their phones, I imagine they got a lot of bad press. Not the kind that gets splashed across the headlines, but the type that gets bandied about in phone shops. At least, that was my sales pitch for choosing Nokia over Samsung. At the time, you couldn't expect any manufacturer support after the sale, not even from Samsung's Customer Service or Tech Support lines, they just fob you off onto your carrier. I imagine I wasn't the only salesman saying this, 18 months ago.

Reply Parent Score: 3

RE: LOL
by mlaporte on Thu 24th Feb 2011 03:09 in reply to "LOL"
mlaporte Member since:
2006-01-07

Untrue. We have a couple of Android Samsung phones here that shipped with Android 2.1, and we upgraded them to Android 2.2. And some of them were bricked in the process. See? ;)

Reply Parent Score: 1