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Ok, just so that I have this right, they released 2.2.1 just in time for the release of 2.3, they're only just about to release 2.2 for the Captivate (http://www.slashgear.com/samsung-captivate-android-2-2-froyo-update...), and they don't update OTA which is supposedly one of the really you-beaut iOS killer features of Android, yet ""Samsung has been quite good at updating Android phones lately".
And we Apple crowd get called "one eyed"...
It doesn't matter much if you run 2.2.1 or 2.3 on Galaxy S, as it doesn't have the hardware that is needed for most of the new stuff in 2.3. Sure, there is the new keyboard, and the black status bar, but that's about it.
Android 2.3 is known to have had issues with the phones rebooting now and then on Nexus S, and Galaxy S might have the same problem. The problem was fixed just a few days ago in Android 2.3.3. So Samsung might have had very good reason not to upgrade beond 2.2.1. At least not until now, when 2.3.3 is out.
Updating is not just about having the highest OS version number, it's about getting a good, working product.
After the mass disappointment, Samsung seem to have gotten the message that releasing an entirely "new" handset, only different in that it has a MINOR software update applied, is not acceptable. See Samsung F480 and F480i. VERY little difference between these two, yet it somehow justified a new handset release.
I was extremely disappointed that my Galaxy i7500 never saw a 1.6 update, but Samsung were releasing practically identical phones (i5700, same but with a worse camera, basically) with 1.6 on them. These days, they seem to be pretty diligently updating their phones, I imagine they got a lot of bad press. Not the kind that gets splashed across the headlines, but the type that gets bandied about in phone shops. At least, that was my sales pitch for choosing Nokia over Samsung. At the time, you couldn't expect any manufacturer support after the sale, not even from Samsung's Customer Service or Tech Support lines, they just fob you off onto your carrier. I imagine I wasn't the only salesman saying this, 18 months ago.




Member since:
2005-07-06
Actually, Samsung has been quite good at updating Android phones lately. E.g Android 2.2.1 is just out for Samsung Galaxy S. Unfortunately you need windows to do the upgrade. I would say that OTA upgrades would be preffered but, they should of course not brick your phone or damage your data.
Hard to tell who is to blaim in this case. Ultimately I would say Microsoft, as they should have done more testing before rolling out the upgrade. One of the big advantages of WP7 phones is that Microsoft handles the upgrades. If Microsoft doesn't test properly before upgrades some of that advantage goes away.