Linked by Thom Holwerda on Wed 23rd Feb 2011 23:56 UTC, submitted by gogothebee
Windows Ah, something Microsoft really couldn't use right now: problems with the very first update to its Windows Phone 7 operating system. In this very competitive marketplace, in which WP7 is a late newcomer, it can't use major problems like this. The thing is though - how big of a problem is this, really? And, is it even Microsoft's fault at all?
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The phones
by Nelson on Thu 24th Feb 2011 02:59 UTC
Nelson
Member since:
2005-11-29

were not hardware bricked. They had a soft brick, which only requires you to hit the button combination which reflashes the firmware onto the device.

A more severe form of a brick is where the ROM which stores the recovery image and the bootloader become corrupted, from which there is no return without JTAG.

Basically you call Windows Phone Support, they tell you to hold down three buttons, and you get a factory reset phone.

You'd swear the sky was falling the way some of these articles were written.

Reply Score: 3

RE: The phones
by atsureki on Thu 24th Feb 2011 04:40 in reply to "The phones"
atsureki Member since:
2006-03-12

were not hardware bricked. They had a soft brick, which only requires you to hit the button combination which reflashes the firmware onto the device.


No.

http://arstechnica.com/microsoft/news/2011/02/everything-that-can-g...

"For lucky individuals, the process merely hangs on step seven (out of ten); rebooting the phone resurrects it, albeit without the upgrade. For a minority of unlucky users, the process fails at step six, and corrupts the phone's firmware. What's worse is that for some of them it appears to be bricking the phone completely, rendering it useless."

Next paragraph goes into detail about the button combination, and how it sometimes doesn't work.

I remember Eugenia's recent article about older iOS products being "bricks" because two features have ceased to work after an update. Meanwhile the first WP7 update has made actual, real, for serious bricks, and that word is conspicuously absent. To be fair, the iOS issue is systemic, and this is relatively isolated. But to be actually really fair, these are actually really bricks, and the iOS devices actually really aren't. Just sayin'.

Reply Parent Score: 3

RE[2]: The phones
by Nelson on Thu 24th Feb 2011 04:58 in reply to "RE: The phones"
Nelson Member since:
2005-11-29



Yes. Don't take what Ars reports as gospel. Along with their sensational headlines, that part is plain wrong. You need not look further than the XDA forums where Omnia7 users have reported success in reflashing their phones to a restored firmware.

The "brick" does not prevent any phone from entering download mode and having a new firmware reflashed with Samsung's tool.

There has been no confirmed case of a completely irreversibly bricked phone. At all. Sensationalism at it's finest.

Reply Parent Score: 2

RE: The phones
by Drumhellar on Thu 24th Feb 2011 04:41 in reply to "The phones"
Drumhellar Member since:
2005-07-12

From Ars' coverage:

Those unfortunates with apparent firmware corruption can try forcing the phone into download mode (turn off the handset, then turn it on while holding the camera button and the volume down button) or firmware reset mode (turn off the handset, then turn it on while holding the camera button and volume up button; then choose the "format" option) or perhaps even a different download mode (turn on while holding camera, volume up and volume down). If this is successful, it should allow the handset to recover its original firmware and resume operation. But not everyone can get this to work, indicating that the devices are truly bricked, with the only option being to return them to the network operator and have them replaced under warranty.


(emphasis added)

Perhaps the article should have mentioned this, but yes, the worst case did happen for some people.

Reply Parent Score: 3

RE[2]: The phones
by ruinevil on Thu 24th Feb 2011 05:25 in reply to "RE: The phones"
ruinevil Member since:
2009-01-08

Or the users in question could just be incompetent. Unbricking tends to be fairly complicated.

Reply Parent Score: 1