Linked by Thom Holwerda on Sun 20th Mar 2011 20:20 UTC
PDAs, Cellphones, Wireless A major deal just went down in the United States, which seriously shakes up the mobile industry on the other side of the pond: AT&T has announced it plans to buy T-Mobile USA from Deutsche Telekom.
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FFFFUUUUUUUU...
by Morgan on Sun 20th Mar 2011 20:37 UTC
Morgan
Member since:
2005-06-29

I read this on /. when I got up earlier today. What a crappy thing to wake up to! I went to T-Mobile specifically to get away from AT&T's crap while staying with GSM so I have a greater selection of devices. T-Mobile's tech and billing support are much better than AT&T's as well.

And the worst part? I just bought a Nokia N900 last month and have been loving the hell out of it. Now I fear the same thing that happened to phone compatibility when AT&T Wireless became Cingular, then became AT&T again, will happen now.

Reply Score: 4

RE: FFFFUUUUUUUU...
by sc3252 on Sun 20th Mar 2011 20:40 in reply to "FFFFUUUUUUUU..."
sc3252 Member since:
2005-09-06

I woudln't worry about it too much, you probably have 2-3 years before they force you off that phone and off your current plan. They don't want to look like the devil right away, so they will take away things slowly...

Reply Parent Score: 4

RE[2]: FFFFUUUUUUUU...
by AnythingButVista on Mon 21st Mar 2011 14:40 in reply to "RE: FFFFUUUUUUUU..."
AnythingButVista Member since:
2008-08-27

I woudln't worry about it too much, you probably have 2-3 years before they force you off that phone and off your current plan. They don't want to look like the devil right away, so they will take away things slowly...

AT&T loves to be the most hated wireless provider in the entire world. They like to be the Microsoft of the wireless industry. Didn't you know they are threatening jailbroken iPhone users who are tethering, slamming them with a chenge to their data plans on March 27?... a change for the worse, mind you!

Every evil trick they can pull off on T-Mobile customers, they are not going to leave unused.

Reply Parent Score: 1

RE: FFFFUUUUUUUU...
by WereCatf on Sun 20th Mar 2011 20:48 in reply to "FFFFUUUUUUUU..."
WereCatf Member since:
2006-02-15

And the worst part? I just bought a Nokia N900 last month and have been loving the hell out of it.


Yay, that makes you practically a buddy of mine ;)

Reply Parent Score: 2

RE[2]: FFFFUUUUUUUU...
by Morgan on Sun 20th Mar 2011 20:59 in reply to "RE: FFFFUUUUUUUU..."
Morgan Member since:
2005-06-29

:)

I've been wanting one since it was first announced, but I was on AT&T at that time with a BlackBerry. Due to family and financial reasons I was never able to get one until now (divorced and healthy financially).

This isn't the first time this has happened. Back when I was on AT&T Wireless (pre-Cingular) I had a Palm Tungsten W and loved it. With the switch to Cingular it was slowly phased out and I bounced from a Palm Treo 650 to the iPhone, then to BlackBerry before leaving AT&T for greener pastures.

I will probably keep the N900 even if it loses wireless support, as the WIFI and other functions keep it useful as an entertainment device.

Reply Parent Score: 2

RE: FFFFUUUUUUUU...
by Undomiel on Sun 20th Mar 2011 21:50 in reply to "FFFFUUUUUUUU..."
Undomiel Member since:
2007-11-23

I'm pretty unhappy about it as well. We left AT&T to T-Mobile after having been sent to collections twice for the same paid-on-time bill. Verizon's rates are terrible for what we want and Sprint isn't much better.

Reply Parent Score: 1

RE[2]: FFFFUUUUUUUU...
by Morgan on Sun 20th Mar 2011 22:16 in reply to "RE: FFFFUUUUUUUU..."
Morgan Member since:
2005-06-29

My final straw with AT&T was a similar situation. My (now ex-) wife received a new phone via upgrade, with a cracked screen. AT&T refused to replace or refund it even though we contacted them right away, and had insurance on her old phone that was supposed to transfer over to the new one but for some reason did not. Since the upgrade renewed the contract on that line, I couldn't drop the line without an ETF.

That was the last push I needed after years of declining quality in support and devices.

Reply Parent Score: 2

RE: FFFFUUUUUUUU...
by ricegf on Mon 21st Mar 2011 11:28 in reply to "FFFFUUUUUUUU..."
ricegf Member since:
2007-04-25

I'm not sure what will happen with my beloved N900, either. *sigh*

Ironically, I began shopping for new broadband and HDTV service 7 days ago. I went to att.com to log in and review my bill, and was greeted by a video touting their new login process to "improve customer satisfaction".

Didn't work.

Instead of my longstanding username, they wanted my landline phone number. Unfortunately, both their website and their telephone support bots insist the phone number printed on my AT&T bill isn't an AT&T number.

The only human I've found at AT&T after a week of exploring their endless menu systems was a sorry excuse for a human somewhere in the bowels of a network repair center, who told me that they no longer have real people in real stores (except to sell you a cellphone on a 2-year lopsided contract), and that "it's hard to get through on the customer support (sic) line".

So, I have to find new providers, and then send AT&T a certified letter return receipt requested via the USPS (another paean to crappy monopoly service, but let's not go THERE). SO glad I don't do contracts.

And now I'm about to lose T-Mobile and the nice people who have been so helpful there. Do you know that when my N900 dropped off of 3G, even though they don't "support" the N900, their phone support actually researched the problem and provided a solution? Can you imagine anyone at AT&T doing something so... useful?

***sigh***

Reply Parent Score: 3

RE: FFFFUUUUUUUU...
by Junglist on Tue 22nd Mar 2011 13:45 in reply to "FFFFUUUUUUUU..."
Junglist Member since:
2007-09-07

I'm in exactly the same boat! I just picked up an N900, sweet device, everything I wanted in a smartphone. Just had to switch to T-Mobile from big V. I think AT&T uses different GSM bands than T-Mobile so I hope I'm not going to have to get a new phone anytime soon. What a fail-pail full of lose. ;_;

Reply Parent Score: 1

RE[2]: FFFFUUUUUUUU...
by Morgan on Tue 22nd Mar 2011 14:20 in reply to "RE: FFFFUUUUUUUU..."
Morgan Member since:
2005-06-29

You (and I) will likely lose 3G/3.5g speeds when the change occurs, as (according to a friend who is high on their tech support food chain) AT&T plans to convert the T-Mobile 3G bands to LTE for their existing network. My friend said that AT&T hopes to move all T-Mobile smartphone users to AT&T 4G/LTE devices within the next two years to facilitate the changeover.

He made the point that by then I'd have a better phone anyway, and I had to explain to him that the N900 was to be my phone for at least the next three years, until this announcement anyway.

It sucks big donkey balls.

Reply Parent Score: 2