Linked by Thom Holwerda on Wed 25th May 2011 17:02 UTC, submitted by kaiwai
Well, it took them long enough. Apple has finally acknowledged the existence of the MAC Defender trojan, and has offered removal instructions. The company has also promised a security update to Mac OS X that will block MAC Defender and its variants from working. All this information was published in the form of a support document on Apple's website. Update: Well, that was fast. A new variant of the trojan, called Mac Guard, has been discovered. Unlike previous variants, this one does not require users to enter their administrative password.
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Member since:2007-03-07
If you're not happy with Apple's service, I would suggest you either stop buying their products
We already have. We no longer allow Macs in our company at all.
Apple is a special case. It really is. And this incident and the leaked internal documents only prove it. Apple is more concerned about having their lawyers tell their support reps exactly what to say, what not to say, what they can help customers with, what they cannot, etc., then then they are about actually solving the customer's problem.
Here's an idea for Apple that would go a long way towards improving their support experience. Instead of immediately denying there is problem, they could try something like "We are aware there might be an issue and have received reports of it. We are looking into it and trying to gather more information about it before we recommend a solution."
I'd much rather deal with a company that tells me the truth, even if the truth is "we don't know right now" than deal with a company that flat out lies to me and claims there is no problem, when in fact, they know damn well that there is a problem.
The problem is that the lawyers have to much control at Apple.
Edited 2011-05-26 15:27 UTC
Member since:2005-07-06
News
Linked by Thom Holwerda on 06/18/13 17:45 UTC
"I can't find one person who has been using the Nexus 7 for an extended period of time, and hasn't seen a massive downgrade in performance. Just what kind of downgrade are we talking here? I cannot pick up my Nexus 7 without experiencing problems like a lag of ten seconds, or more, just to rotate the display; touches refusing to acknowledged; stuttering notification panel actions; and unresponsive apps." Fully and utterly agreed. My Nexus 7 was blazing-fast and awesome for a few months, and at some point, it just started sucking. Just like that. I've tried loads of ROMs, and nothing helps.
Linked by Thom Holwerda on 06/18/13 17:32 UTC, submitted by poundsmack
A new release of the hobby operating system MenuetOS! The release notes are a bit non-descript, but you'll have to take what you can get: "updates and improvements (picview, httpc, ehci, ...)".
Linked by Thom Holwerda on 06/17/13 17:58 UTC
"The Internet is one of the most transformative technologies of our lifetimes. But for 2 out of every 3 people on earth, a fast, affordable Internet connection is still out of reach. And this is far from being a solved problem. There are many terrestrial challenges to Internet connectivity - jungles, archipelagos, mountains. There are also major cost challenges. Right now, for example, in most of the countries in the southern hemisphere, the cost of an Internet connection is more than a month's income. Solving these problems isn't simply a question of time: it requires looking at the problem of access from new angles. So today we're unveiling our latest moonshot from Google[x]: balloon-powered Internet access." Insane.
Linked by Thom Holwerda on 06/17/13 17:52 UTC
"MineAssemble is a tiny bootable Minecraft clone written partly in x86 assembly. I made it first and foremost because a university assignment required me to implement a game in assembly for a computer systems course. Because I had never implemented anything more complex than a 'Hello World' bootloader before, I decided I wanted to learn about writing my own kernel code at the same time. Note that the goal of this project was not to write highly efficient hand-optimized assembly code, but rather to have fun and write code that balances readability and speed. This is primarily accomplished by proper commenting and consistent code structuring." Just cool.
Linked by Thom Holwerda on 06/14/13 21:03 UTC
Jon Rubinstein, former CEO of Palm: "Well, I'm not sure I would have sold the company to HP. That's for sure. Talk about a waste. Not that I had any choice because when you sell a company you don't get to decide that. Obviously, the board and shareholders decide that. If we had known they were just going to shut it down and never really give it a chance to flourish, what would have been the point of selling the company? I think the deal we had with Verizon really hurt us, but who knew that at the time? These things are all hindsight."
Linked by Thom Holwerda on 06/14/13 20:46 UTC
"And so it is with Dell's Alienware X51 R2, a small form factor gaming PC in console digs. It's shaped similar to Microsoft's Xbox 360 Slim, and though it's slightly larger than either a 360 or PlayStation 3, the X51 R2 would be right at home in a living room setting nestled next to a large screen TV. Indeed, it's adept at running Steam's Big Picture mode, and if your primary objective is to play games in the living room, go ahead and consider the X51 R2 a hybrid game console." This is obviously not the only machine like this - still, these are very valid console alternatives even for those that don't like being hunched over with a cramped WASD-claw. Also, PC gamers among us: could you get away with the $699 model for gaming?
Linked by Thom Holwerda on 06/14/13 17:32 UTC
From Bloomberg: "Microsoft, the world's largest software company, provides intelligence agencies with information about bugs in its popular software before it publicly releases a fix, according to two people familiar with the process. That information can be used to protect government computers and to access the computers of terrorists or military foes." The lid has officially been blown off.
Linked by Thom Holwerda on 06/14/13 11:39 UTC
"The key takeaway we've reached (after two less than 24 hours playing with the iOS 7 Beta release) is this - every App must consider even basic updates to its UI to survive in a post-iOS 6 world." Great. Telling developers to update their entire application - user interface and behaviour alike - to target a look and behaviour that isn't final yet. Seems like potential for a lot of wasted work here.
Linked by Thom Holwerda on 06/14/13 11:32 UTC
"Overall the app is really basic, and designed for on the go editing. Microsoft says it's not planning to create an iPad version, noting that tablet users can utilize the Office Web Apps instead. We'd like to see some additional options for editing, including more clear options for text formatting and the ability to insert and change images, but it's a solid attempt for something you're only really going to use for editing in emergencies." A resounding meh can be heard from all over the world.
Linked by Thom Holwerda on 06/13/13 19:39 UTC
"Today, most people are using modern browsers that support the majority of the latest web technologies. Better yet, the usage of legacy browsers is declining significantly and newer browsers stay up to date automatically, which means the leading edge has become mainstream. Given these factors we've decided to retire Chrome Frame, and will cease support and updates for the product in January 2014." Eh.More News »
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Member since:
2005-07-06
Me: This MacBook Pro has difficulty waking from sleep; but it's inconsistent and difficult to reliably reproduce. However sometimes I have to hold the power button down.
AppleCare: Why don't we just go ahead and swap that out for you. Did you do a Time Machine backup? If not, we can walk you through that, as well as restoring from it on the new laptop.
It's not just Apple either; Lenovo does well for us too. But really posting all of the experiences we have online really doesn't prove anything.
If you're not happy with Apple's service, I would suggest you either stop buying their products, or, if you're not responsible for these decisions, petition your superiors to do so.
There's no reason to buy a product you find unreliable, with service that is subpar. There are a lot of great companies out there to buy quality computers from. Apple isn't anything special in that regard.
Edited 2011-05-26 15:16 UTC