Linked by Thom Holwerda on Wed 25th May 2011 17:02 UTC, submitted by kaiwai
Mac OS X Well, it took them long enough. Apple has finally acknowledged the existence of the MAC Defender trojan, and has offered removal instructions. The company has also promised a security update to Mac OS X that will block MAC Defender and its variants from working. All this information was published in the form of a support document on Apple's website. Update: Well, that was fast. A new variant of the trojan, called Mac Guard, has been discovered. Unlike previous variants, this one does not require users to enter their administrative password.
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RE[10]: Finally
by polaris20 on Thu 26th May 2011 18:17 UTC in reply to "RE[9]: Finally"
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They're not much better now, in those aspects. However we're a smaller shop, so it doesn't impact us like it did you.

Also, the killing of the XServe without making OS X Server available to run on ESX is a pain in the arse.

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RE[11]: Finally
by pantheraleo on Fri 27th May 2011 00:09 in reply to "RE[10]: Finally"
pantheraleo Member since:

They're not much better now, in those aspects.

It's a shame really, because I really do like Apple's products for the most part. They are by far the most innovative computer company in the world and doing more than any other company at taking yesterday's computer science fiction and turning it into today's reality. And they aren't afraid to take risks. Most analysts thought the iPad would flop for example, because no one would be interested in what they thought at the time was basically a "notebook computer with no keyboard".

But they really need to make some changes in how they do business. The list of changes I would like to see:

1. Fix the customer's problem, using whatever resources you have available, including Google. Stop having lawyers prevent support techs from doing their job by telling the techs they cannot confirm or deny, cannot explain how to fix, etc. Let the support techs fix the customer's problem.

2. Be more open with your business partners. As a developer, I need more information than Apple provides. It's difficult to for me to make future plans given Apple's culture of secrecy and their unwillingness to share their future plans with their business partners.

3. Be more willing to work with businesses who can't necessary instantly start using new versions of OS X as soon as they are released. Allow customers to purchase systems pre-loaded with older versions of OS X at least for awhile. At least until developers had a reasonable amount of time to fix any compatibility problems. (And again, this would be less of a problem if Apple were more open when it came to sharing information with its developer partners in advance).

If Apple would just do those three things, I would likely not have any gripes about them.

Also, the killing of the XServe without making OS X Server available to run on ESX is a pain in the arse.

Apple kind of priced themselves out of the market when it came to the XServe. They were way overpriced for what you were getting. There was also little compelling reason for businesses to use XServe / OS X Server. It can't run the (unfortunately dominant) Microsoft business applications like Exchange. Sure it can host our Java applications and such. But a Linux server can handle that job just fine for much cheaper than an XServe.

And yes, ESX was a big problem too. Apple totally missed the boat on virtualization, which really hurt them among businesses that were trying to virtualize more and reduce the number of servers they needed, reduce the cost of cooling, etc. And of course, the fact that they missed out on virtualization didn't exactly, make them popular with the "green IT" movement either.

Edited 2011-05-27 00:10 UTC

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