Linked by Thom Holwerda on Tue 28th Jun 2011 22:28 UTC
Multimedia, AV "Apple have been processing refunds for Final Cut Pro X as complaints flood in from grumpy pros - and it seems they are taking a lenient approach. Although the iTunes/App Store terms and conditions state that 'all sales are final' [ed. note: isn't this illegal?], when an application does not meet the expectations of a user, like in the case of a 59p iPhone game, Apple have been known to refund the purchase. Now it seems they are doing so with Final Cut Pro X to the tune of $299."
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by REM2000 on Wed 29th Jun 2011 09:18 UTC
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I think the main problem with final cut is the lack of solid information relating to a roadmap. Everyone would appreciate that it's a rewrite laying the foundation for future versions, however apple need to back this up with a roadmap outlining when these key features will be added into the product. Some features simply having 'summer' availability is not enough. I can understand apple not wanting to put down a specific date through fear of missing it, however it's going to cause them more harm than good. Editors are wondering about the missing features and when they will be added with no solid information some editors may look elsewhere.

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