Linked by Thom Holwerda on Tue 28th Jun 2011 22:28 UTC
Multimedia, AV "Apple have been processing refunds for Final Cut Pro X as complaints flood in from grumpy pros - and it seems they are taking a lenient approach. Although the iTunes/App Store terms and conditions state that 'all sales are final' [ed. note: isn't this illegal?], when an application does not meet the expectations of a user, like in the case of a 59p iPhone game, Apple have been known to refund the purchase. Now it seems they are doing so with Final Cut Pro X to the tune of $299."
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Comment by kaiwai
by kaiwai on Wed 29th Jun 2011 13:17 UTC
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The 'all sales are final' is quickly realised to be bollocks when you actually start pushing Apple on the matter - if you sell stuff in New Zealand you're going to have to abide by NZ laws just as the Apple Store in Australia abide by Australian consumer laws.

I've applied for a refund relating to the purchase of Compressor 4 - why the hell would I want a half baked 32bit/64bit frankenstein of a compressor when I could have kept with the semi-ok that came with Creative Suite 5? if I knew in advance what a cludge Compressor 4 was I would never have wasted my time in the first place.

Oh well, hopefully this whole fiasco will make Apple get its shit together which btw, could have been avoided had the FAQ appeared with Final Cut Pro X the day it was launched.

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