Linked by Thom Holwerda on Wed 27th Jul 2011 22:09 UTC
Legal Two different graphs. Both happen to be published at Ars Technica, with one of them coming from a different source. Seemingly completely unrelated, but when you ponder the waterfall of recent lawsuit-related news, these two graphs suddenly tell all there is to tell. These two innocent little graphs illustrate why Apple is attacking Android so ferociously.
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Samsung explosion
by stabbyjones on Wed 27th Jul 2011 23:16 UTC
stabbyjones
Member since:
2008-04-15

A 430% growth over one year for Samsung is amazing. The Galaxy S2 is quite possibly the best phone I've ever held in my hand.

But I'm not the interesting one, what makes Samsung's growth interesting is that I have rooted Galaxy S1 and S2's for 3 of my wife's friends in the last month.

Guess what their last phone was? an iPhone...

I've been waiting for this since Android phones first came out. Apple is losing repeat business where the entire basis of Apple's business is based around keeping you in their ecosystem.

People are actually willing to break out now.

Reply Score: 8

RE: Samsung explosion
by kristoph on Wed 27th Jul 2011 23:21 in reply to "Samsung explosion"
kristoph Member since:
2006-01-01

Apple is losing repeat business where the entire basis of Apple's business is based around keeping you in their ecosystem.


Really? Do have some stats to back that up or are you just making stuff up?

Apple's return rate is 1.7% on the iPhone 4 while Android phone have a 30+% return rate ...

http://www.electronista.com/articles/11/07/26/android.device.return...

Apple may, eventually, get beaten by Android but, just now, it's in no danger.

Reply Parent Score: 4

RE[2]: Samsung explosion
by stabbyjones on Thu 28th Jul 2011 01:48 in reply to "RE: Samsung explosion"
stabbyjones Member since:
2008-04-15

I have personally started to see iPhone users skipping Apple for their new phones, something I didn't expect an average consumer to do for a long time.

Your comment has nothing to do with what I said. Which I fully understand is anecdotal evidence based on my experience so it's lacking a pie chart for you. But these people have moved from iPhone to Android and haven't returned them.

It's pretty obvious that itunes, facetime, icloud is all about making sure you are too reliant to think about leaving Apple, something which people will freely admit to.

Return rates are totally interesting though.

Reply Parent Score: 1

RE[2]: Samsung explosion
by unclefester on Thu 28th Jul 2011 04:30 in reply to "RE: Samsung explosion"
unclefester Member since:
2007-01-13

An anonymous source has heard some rumours that 30-40% of Android phones are being returned.

Credibility = Zero

Reply Parent Score: 6

RE[2]: Samsung explosion
by JAlexoid on Thu 28th Jul 2011 09:22 in reply to "RE: Samsung explosion"
JAlexoid Member since:
2009-05-19

You own linked article claims that SGS2 has a very strong acceptance rate:
Some Android phones are known to have very strong acceptance, such as with Samsung's three million Galaxy S II sales...
Read more: http://www.electronista.com/articles/11/07/26/android.device.return...

Reply Parent Score: 2

RE[2]: Samsung explosion
by imaginant on Thu 28th Jul 2011 12:42 in reply to "RE: Samsung explosion"
imaginant Member since:
2010-02-26

From article: "The claims don't yet have full corroborating evidence from outside sources."

The article contains speculation. IMHO, one might expect higher return rates for Android. Apple training in its stores is an effective avenue for building customer loyalty. Android training, if it does exists, is far less effective. Few realize the role Apple's "one-2-one" program has played on fueling growth and customer loyalty. Sorry, limited space prohibits further explanation.

Apple does have a weakness. Android phones are more diversified helping specific phones more easily match specific needs. As Android matures, and more people demonstrate the advantages of their phone to friends, Sales of Android will increase its even now phenomenal growth. Friends helping friends could overcome Apple's training advantage. If you think this a bit wacky (I don't blame you), and are near an Apple store, just pop in and have an Apple employee show you how the iPhone works and ask about the one2one program. The average non-technical person is reassured that they too can take advantage of this amazing technology and some one will be there to hold there hand. An amazing and effective marketing strategy virtually unmatched in the industry

Reply Parent Score: 2