Linked by Thom Holwerda on Fri 11th Nov 2011 22:17 UTC
Multimedia, AV "Yesterday, Logitech hosted an Analyst and Investor Day and during his remarks, CEO Guerrino De Luca pulled absolutely no punches in describing the 'mistakes' the company made with its Logitech Revue Google TV set top box. Calling the company's Christmas 2010 launch 'a mistake of implementation of a gigantic nature', De Luca told investors that the company had 'brought closure to the Logitech Revue saga' by making plans to let inventory run out this quarter and that there are 'no plans to introduce another box to replace Revue'."
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GoogleTV sucks
by Eugenia on Sat 12th Nov 2011 00:16 UTC
Eugenia
Member since:
2005-06-28

As an owner of a Google TV who paid money to get this buggy product (bugs even on the Blu-ray player part of the Sony combo GoogleTV/BD device, not just in the Android part), I can only say that it's a sucky product. I always said that, from the moment this stupid box arrived in my home and tried it, and will continue to say it unless they fix it. Their recent OS upgrade made things better look-wise, but the user experience is still bad, because the remote control is... uncontrollable and confusing.

As I also wrote at ArsTechnica's comments, the only thing that could save this product is new hardware with a simplified remote control (I wrote about it here: http://eugenia.queru.com/2011/01/28/googletv-nightmare-on-a-remote-... ), better more organic UI, a webcam for kinect-type usage and web chat, a Siri-like assistant, and a price of no more than $100 for a small box (no need for Intel CPUs and huge boxes as in the current GoogleTVs).

Regarding content, it requires an app by default like REDUX is, which it does curated videos from youtube and vimeo (not random crap). Unfortunately, REDUX's UI sucks, but their idea is sound. There are some gems out there, short films, documentaries, indie music videos, that can fully satisfy cord cutters (check the recent "Mobius" short film for example: http://vimeo.com/30215350 ). Then, Netflix and Hulu should be offered for free for 3 months (like an extended trial). And because some people don't want on-demand TV (e.g. http://vimeo.com/19300498 ), carry by default the top-6 US broadcasting TV channels (ABC, FOX, NBC, CBS, CW, PBS). Instead of expecting from cord cutters to buy an external antenna, stream these channels by making some deals with them. Make the cord-cutting or switch less painful! Also, they should make deals with other providers and TVs from all over the world.

Anyways, there ARE ways to make a TV device useful, and the above are only some of my ideas about how to better this system. But so far, neither GoogleTV does it right for the reasons I mentioned above, neither Roku (too small to make a peep, no youtube, but otherwise nice TV experience), or AppleTV (no apps, their youtube app is censored).

From all three devices, the Roku remains my favorite: http://eugenia.queru.com/2011/03/28/six-months-with-the-roku/ And this is how it should be done in my opinion, to fix all these issues: http://eugenia.queru.com/2010/11/18/why-web-tv-hasnt-taken-off/

Edited 2011-11-12 00:31 UTC

Reply Score: 4

RE: GoogleTV sucks
by clasqm on Sat 12th Nov 2011 10:01 in reply to "GoogleTV sucks"
clasqm Member since:
2010-09-23

Interesting blog post, Eugenia, and sadly, the passage of a year has not improved the situation. But the most important point you made is buried right at the end:

"Stop the per-country madness"

There are around 6.6 billion of us NOT living in the US. In South Africa, for example the only way I can get full functionality on iTunes and the AppleTV is to break the law and set up a fake US iTunes account. It happens, people quite openly admit it on the discussion forums around here.

Fire up the Hulu or Netflix websites and you get vague excuses for not being available in your country. Meanwhile, I can email and tweet with people all over the planet. The first content provider that truly goes global will be raking in the money.

Reply Parent Score: 7

RE[2]: GoogleTV sucks
by Bill Shooter of Bul on Sat 12th Nov 2011 17:30 in reply to "RE: GoogleTV sucks"
Bill Shooter of Bul Member since:
2006-07-14

You are assuming that content companies are financially disadvantaged by having regional licensing deals. As large for profit enterprises, I don't think they would share your opinion on how to maximize their profits.

I think they realize that while advertisers in the untied states may be wiling to pay X us dollars per 1000 views by Us residents, in other countries they want to pay nothing for Non us residents that would be unlikely to buy their products. Meanwhile, Advertisers in other countries may be willing to pay a smaller amount for viewers in their region.

So you have a system whereby the revenues are variable, but the costs ( to provide the service) are fixed.

Is it "fair" to average consumers, no not really. Even though I'm in the US, I have never ever bought anything after clicking on a web ad of any kind. So I'm as useful an individual for advertising as anyone elsewhere.

Summary: Its more complex than " let everyone view everything anytime and you'll be rich", Or at least the analysis that would lead to that conclusion would be more complex. Answers without the logic that leads to them are often worthless.

Reply Parent Score: 1

RE: GoogleTV sucks
by emerson999 on Wed 16th Nov 2011 01:04 in reply to "GoogleTV sucks"
emerson999 Member since:
2007-12-08

Roku (too small to make a peep, no youtube, but otherwise nice TV experience)


I know there's a good chance you just discounted it for not being part of the default setup, as I would as well, but I thought I'd add that one can add an unofficial youtube app to roku. I've mostly just used it to play back playlists from my youtube account rather than searching for new content, but all in all it's been pretty solid. Though a bit of a pain for most people to set up at this point.

It's really a pity the roku has never really caught on. I've been pretty happy with it for the good amount of years I've carried the thing around from move to move.

Reply Parent Score: 1