Linked by Thom Holwerda on Fri 13th Jan 2012 16:20 UTC, submitted by moondevil
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RE[4]: Comment by PieterGen
by izomiac on Sat 14th Jan 2012 01:08
in reply to "RE[3]: Comment by PieterGen"
but that same law doesn't also say that the Manufacturer has to continue to provide warranty.
Actually, it says exactly that. Earlier I was mistaken in thinking it was court precedent, it's actually US Federal Law covering any device worth $15 or more. Class action suits may be filed with as few as 100 plaintiffs (to bypass state court and be handled federally) and the manufacturer is also liable for attorney fees.
Now obviously the time involved keeps most people from doing this. OTOH, there a large number of people saying that rooting and modding void warranties so people don't realize they have legal recourse. I'm not sure how much of that is corporate astroturfing VS "I'm so leet I just voided my warranty by working at such a low level!".




Member since:
2011-04-25
Yes, feel free to spend several remote tech support sessions and a couple of months in small claims court representing yourself and putting up a more costly fight than the device is actually worth.
Yes, there are laws saying you have the right to flash ROM/jailbreak/root (whichever the particular case may be), but that same law doesn't also say that the Manufacturer has to continue to provide warranty. Some countries/regions/states may have stronger consumer/anti-lemon laws which may still require to provide some support, but the right to modify doesn't translate to the right to continue be warrantied in many places.
I value my time, but I'm satisfied with a modest wage. I would say 10 hours lost to trying to get someone to support a device I modified outside of their warrantee is just as much cost as a new device. Some people would say 1 or 2 hours or even any time lost at all.
But, yes, you can try to argue that you can modify to your heart's content and still get tech support and warranty coverage of the device... it should be many hours of contentment.