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I can't quite put a finger on it, but there is something wrong with equating two different means because they occasionally achieve the same end.
This needs more pondering.
Apologies; I modded your comment up as 'funny' rather than 'insightful' -- muscle memory, I guess. Anyhow, I think I feel the same way; perhaps unintentional trolling should be responded to differently from intentional trolling. The effect of the two may be the same, sure, but I think that the remedy could be different; e.g., if I trolled you without meaning to, and you told me that you thought my comments were hurtful, I might say, 'oh! sorry, I totally wasn't thinking' rather than waxing eloquent on how you're a big baby or something.