Linked by Thom Holwerda on Fri 23rd Mar 2012 15:09 UTC
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RE[5]: What is the interesting question?
by WorknMan on Sat 24th Mar 2012 03:37
in reply to "RE[4]: What is the interesting question?"
Apple fans get SO ANGRY in fact that they'll willing buy the next one, while shaking their fist in a threatening manner, saying "you better get it right this time!"
Customer satisfaction surveys would tend to disagree with you:
http://thenextweb.com/apple/2012/03/16/apple-tops-j-d-power-smartph...
The fact is, Apple is selling a ton of product, and their customers are happy for the most part. Of course, angry geeks will claim that this is brainwashing on Apple's part, as they stomp off to root their Android phones to get the bloatware off of them.
RE[6]: What is the interesting question?
by kwan_e on Sat 24th Mar 2012 03:49
in reply to "RE[5]: What is the interesting question?"
"Apple fans get SO ANGRY in fact that they'll willing buy the next one, while shaking their fist in a threatening manner, saying "you better get it right this time!"
Customer satisfaction surveys would tend to disagree with you:
http://thenextweb.com/apple/2012/03/16/apple-tops-j-d-power-smartph...
The fact is, Apple is selling a ton of product, and their customers are happy for the most part. Of course, angry geeks will claim that this is brainwashing on Apple's part, as they stomp off to root their Android phones to get the bloatware off of them. "
I wasn't the one who said Apple fans get angry when Apple makes a bad product. My comment was sarcastic - if Apple fans do get angry, as the person I replied to claimed - they seem to quickly forget about it the next time something shiny is waved in their face.
Nothing to do with me being an angry geek. Those are the facts. Psychology shows people are capable of strong cognitive dissonance. Apple fans are not alone, but they obviously salivate a lot of money every time Steve 'Pavlov' Jobs rings his bell. Even from the grave. Do people not remember the wailing over Steve Jobs' death when two other giants in computing also died that week who arguably had a greater impact on computing than is visible?
Strangely, polls like that serve to strengthen people's willingness to forgive a company for mistakes that they will crucify another company for.
For the record. I don't own Android phones. I don't even have a mobile phone. I don't even have a landline. So no, this isn't about having vested interest in another platform either.




Member since:
2007-02-18
You can say that Apple products or the semi-mandatory Apple ecosystem don't appeal to you for whatever reason (and there are myriad valid reasons), but people aren't drawn to Apple products for irrational reasons, or because of "advertising."
People buy Apple products because of their inherent qualities, and people become loyal to Apple products because of their consistent quality. And Apple fans get very angry when Apple produces something that doesn't make the grade.
Apple fans get SO ANGRY in fact that they'll willing buy the next one, while shaking their fist in a threatening manner, saying "you better get it right this time!"
I never said anything about irrational reasons at all. You simply can't deny there is psychological conditioning going on with Apple products. Marketing is more than just advertising dollars. It's about image.
Have people never wondered why Apple tries so hard to defend its Community Designs? What did their Community Design actually do for "inherent quality" that warrants all the effort they're making to protect it? It's about image. The image of a featureless rectangular slab is part of the psychological game that Apple is playing.
You don't have to spend advertising dollars on psychology. Especially not when you're spending that money on defending a meritless Community Design.
Edited 2012-03-24 01:43 UTC