Linked by Thom Holwerda on Wed 11th Apr 2012 23:51 UTC, submitted by bornagainenguin
Google "Just got off the phone with Google over their Android app store (Market or Google Play to those keeping track of the name changes) about an application that I purchased that can no longer be found. Evidentially their new policy in the Market can be summed up as a head shrug and the words 'I got mine'. They have decided their fifteen minute refund window is not only absolute, but also applies even in cases where the developers are actively screwing over their customers." Yes, it's an angry rant, and yes, if that bother you, you can skip it, but the guy or girl has a point. Google has some major work to do on the Play Store.
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RE[4]: Umm...
by Morgan on Thu 12th Apr 2012 23:21 UTC in reply to "RE[3]: Umm..."
Morgan
Member since:
2005-06-29

No, I'm saying that IDEAL engaged in immoral if not illegal activities. Onymous Heroes made certain promises to its customers when advertising its app; when Onymous Heroes was bought out by IDEAL, they continued to "support" and accept money for the apps they purchased with the company. The advertising did not change promising free updates for life.


I'm not going to continue arguing this point, if you say your ire is for IDEAL I'll go with that. It just bugs me that not once, but twice in your article you claimed the developer that left the company is personally screwing you over. But you wrote it; however it's worded you know better than me what your state of mind was at the time. ;)

Anyway, I pretty much agree that you've gotten a bum deal on both apps, and I hope you get some positive resolution.

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