Linked by Thom Holwerda on Thu 14th Jun 2012 02:49 UTC
Apple After a proper teardown, iFixit concludes that the new MacBook Pro has no user-serviceable parts at all, which some think is a really bad thing. I honestly don't know - I mean, my ZenBook isn't particularly user-serviceable either, and my smartphones, tablets, and whatnot are pretty much entirely soldered together as well. What do you guys make of this?
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runjorel
Member since:
2009-02-09

I don't like it, but I am also the type of person that will purchase a system and wait a few years (or 2-3 product generations) before I completely purchase a whole new system. So after a year or two of age and ram and HDD prices go down, an upgrade in either/both of those areas can greatly extend the life of the machine. Some might say user-serviceable does not mean 'not-upgradeable' but you know with Apple they are going to charge a premium for replacement\upgrade parts higher than what you could find on Newegg, etc.

Having said all that though, I think Apple's target market is very much acquainted with upgraded machines coming out every year (or so) and purchasing a next gen or next-next-gen machine. It's not to say that Apple owners can't/don't want to upgrade their own machines...I just think they are more likely to take their machine to a 'Genius Bar' to get things fixed or upgraded than do things themselves especially when Apple Care is a relatively cheap extended warranty program. At least that's the way it appears to me when I see\hear people in the lines at the Genius Bars in every Apple store I've been to.

Overall though I think people who do not live close to an Apple Authorized Retailer/Repair center should consider that before they purchase.

Edited 2012-06-14 03:55 UTC

Reply Score: 2

yfph Member since:
2009-09-03

...Apple Care is a relatively cheap extended warranty program. At least that's the way it appears to me when I see\hear people in the lines at the Genius Bars in every Apple store I've been to.
How is $350 for Apple's extended warranty policy (AppleCare) considered cheap? How can this price be reconciled when other OEMs offer theirs $100-200 cheaper together with house call service?

Reply Parent Score: 2

runjorel Member since:
2009-02-09

Well that's why I said relatively speaking and of course I should also say anecdotally speaking as well. I have not done a direct comparison. One time when I was shopping around for a new laptop, I thought AppleCare, while yes it cost more than other warranties, had a few more benefits that I personally preferred. Being able to take your computer to a store, talk to a person face-to-face and get same-day service or at least a same day quote on the upgrade/repair is preferable than over the phone support. But I think what did it for me in the end was that one manufacturer offered something like a $250 extended warranty for a $900 machine. Whereas the Apple machine I was looking at was $1500 and AppleCare was $300. The AppleCare extended warranty was 7% cheaper when comparing warranty to system price. As an aside, I went with Mac and I am glad I did. Not only did the machine last a long time but it had great resell value with the Apple Care included. I got way more money back on that sale than I would have with a PC.

My experience of course is not universal but I would argue there are times when AppleCare, despite costing more dollar-for-dollar, may be a better value than what the competition was offering. It's all relative to what one is in the market for.

Reply Parent Score: 1