Linked by Thom Holwerda on Thu 14th Jun 2012 02:49 UTC
Apple After a proper teardown, iFixit concludes that the new MacBook Pro has no user-serviceable parts at all, which some think is a really bad thing. I honestly don't know - I mean, my ZenBook isn't particularly user-serviceable either, and my smartphones, tablets, and whatnot are pretty much entirely soldered together as well. What do you guys make of this?
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yfph
Member since:
2009-09-03

...Apple Care is a relatively cheap extended warranty program. At least that's the way it appears to me when I see\hear people in the lines at the Genius Bars in every Apple store I've been to.
How is $350 for Apple's extended warranty policy (AppleCare) considered cheap? How can this price be reconciled when other OEMs offer theirs $100-200 cheaper together with house call service?

Reply Parent Score: 2

runjorel Member since:
2009-02-09

Well that's why I said relatively speaking and of course I should also say anecdotally speaking as well. I have not done a direct comparison. One time when I was shopping around for a new laptop, I thought AppleCare, while yes it cost more than other warranties, had a few more benefits that I personally preferred. Being able to take your computer to a store, talk to a person face-to-face and get same-day service or at least a same day quote on the upgrade/repair is preferable than over the phone support. But I think what did it for me in the end was that one manufacturer offered something like a $250 extended warranty for a $900 machine. Whereas the Apple machine I was looking at was $1500 and AppleCare was $300. The AppleCare extended warranty was 7% cheaper when comparing warranty to system price. As an aside, I went with Mac and I am glad I did. Not only did the machine last a long time but it had great resell value with the Apple Care included. I got way more money back on that sale than I would have with a PC.

My experience of course is not universal but I would argue there are times when AppleCare, despite costing more dollar-for-dollar, may be a better value than what the competition was offering. It's all relative to what one is in the market for.

Reply Parent Score: 1

zima Member since:
2005-07-06

But I think what did it for me in the end was that one manufacturer offered something like a $250 extended warranty for a $900 machine. Whereas the Apple machine I was looking at was $1500 and AppleCare was $300. The AppleCare extended warranty was 7% cheaper when comparing warranty to system price.

Seriously? You came to the conclusion it was cheaper basing it on the inflated in the first place system price? (some fans quite often point out that Apple has decisively highest gross margins on their machines) Curious logic ;)

Reply Parent Score: 3