Linked by Thom Holwerda on Wed 11th Jul 2012 01:24 UTC
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When I said wiki, did I mean wikipedia? No. I am talking about the design and concept, not one website. You would not use facebook or G+, but "a" kind of facebook-like, or G+-like managed by your mortgage advisor/gas company or a third-party (like all customer lines are outsourced to specialized customer care services).




Member since:
2005-07-06
I don't particularly want to have a discussion with my mortgage advisor via. Facebook, nor do I want the gas company to send me bills via. Google+.
I work in a place that's using or has attempted to use in the past HipChat, Yammer, Lync, Jabber, Confluence and possibly a few more that I've forgotten. The number 1 method of official communication is still email (Exchange) and the ticketing system (Jira): and Jira still generates email.