Linked by Thom Holwerda on Thu 27th Sep 2012 19:36 UTC
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Member since:
2012-09-27
I know of friends that have had faulty PC equipment and apple UK stores have gone through to the back and swapped equipment no questions asked, and yet I have went into dixons(currys) and asked for a replacement and they look at you as if you had just demanded the till money.
I Need to ask this, but how many stores in the US sit you down and make sure you are comfortable with your purchase before letting you leave with it free? I've never seen that level in any PC shop over here(although I believe pcworld do something similar now), maybe the US are spoilt over there with their electronics/PC stores?
This level of support is probably the reason why people go back to apple, at least in the UK.
Edited 2012-09-28 14:50 UTC