Linked by Thom Holwerda on Thu 8th Nov 2012 12:52 UTC
Hardware, Embedded Systems Something truly interesting is currently happening in the PC space. Ask any random internet commenter how the PC market is doing, and I'm pretty sure you're going to get something along the lines of 'everybody but Apple is failing'. Turns out this isn't the case - Lenovo has just become the world's largest PC and laptop vendor, after three years of steady growth in sales and profits. "During the second fiscal quarter, Lenovo's worldwide PC shipments grew 10.3 percent, in a difficult market that was down eight percent year-over-year, the 14th quarter in a row that the company has grown faster than the PC industry as a whole. In this challenging environment, Lenovo achieved its highest-ever worldwide market share of 15.6 percent, gaining share points in every geography, every product category in which it competes, and in every respective customer segment." Very impressive.
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RE: Retailers
by StephenBeDoper on Fri 9th Nov 2012 02:47 UTC in reply to "Retailers"
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Which is sad because when it comes to servicing broken hardware, I prefer dealing with humans at a desk over enduring endless phone wait and blindly sending packages to some postal address, without any guarantee that the content will make it there in one piece, and knowing that *I* will be held responsible if it doesn't.

That seems to be Lenovo's Achille's heel - in every experience I've had with them, the service has been awful. And their support forums are full of people complaining about sending back systems for warranty repair, waiting a month, then getting it with the problem unfixed.

The saving grace is that their hardware is very easy to service on your own, at least the business-class "Think*" systems. I wouldn't touch their consumer-grade stuff, but that goes for pretty much every other PC OEM except *maybe* Apple.

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