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This is not that obvious that you void your warranty with custom ROM. My Motorola phone's warranty terms does not specify anything like that. States only that if damage is *caused* by software modifications, then they can reject the warranty. In fact, I returned my phone twice for warranty repair, and each time with CyanogenMod on it: it came back repaired and with 'upgraded' firmware to newest stock.
I don't know about Samsung. But I got laptop from them. It had a minor display problem and i returned it for repair. Same issue: I modified it a bit, replaced HDD with SSD, added more RAM, damn, I even disassembled it just to look at the mainboard - first day I had it. Clerks at the shop where they sold it to me said any modifications/opening voids the warranty. But it's a bullshit, exactly the same as with Motorola. Laptop had visible signs of previous opening, but they fixed it and shipped back without any problems.
To sum up: it's an urban legend that flashing/rooting/modifying always voids warranty. You got the warranty terms printed and it won't hurt to read them, might not be that bad.
Generally companies will ignore simple laptop upgrades like hard drive swaps and added RAM. Even Apple would accept a Mac mini that had been "cracked" open with putty knives, as long as you didn't break anything while you were in there.
However, there are limits. I have an older Acer laptop that uses a full size socket AM2 with a desktop class (though low-power) single core Athlon 64 CPU. When I upgraded it to a much faster dual core chip, I took the easy route and clipped a plastic frame section that was in the way. If it had still been under warranty, I would have gone the long way around and completely removed and replaced the motherboard so that it wouldn't be obvious it had ever been opened. Doing it the way I did had no negative effect on the frame stiffness, but would have spelled certain doom for any warranty service I might have needed.
As for software mods, it certainly depends on the company in question. As a general rule I try to restore any device to the stock OS if I have to return it for service, though admittedly I very rarely return anything since I end up fixing it and/or selling it instead.




Member since:
2005-11-13
Yeah, CM is so good that people by the hundreds of thousands are willing to void their warranty in order to install the rom on their phone. God forbid some company invest in them and actually give people what they want for a change and release a phone with CM as the default rom.