Linked by Howard Fosdick on Fri 16th Nov 2012 07:43 UTC
Windows A California man is suing Microsoft, alledging that his Surface tablet did not provide the advertised amount of disk space. The 32G device has 16G of space for users, as the operating system uses the other 16G. The 64G Surface leaves 45G free for users. The case will turn on whether Microsoft has clearly explained to customers how much free space the Surface leaves for their use outside of the OS. How much disk space does your OS consume?
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RE[4]: Comment by ilovebeer
by ilovebeer on Fri 16th Nov 2012 19:44 UTC in reply to "RE[3]: Comment by ilovebeer"
ilovebeer
Member since:
2011-08-08

A 32GB iPad has 28GB available while a 32GB Surface has 16GB. Can't you understand that at some point it becomes false advertising?

It doesn't matter if the ipad has 28GB available or 2.8GB available. Advertising a 32GB Surface as 32GB is exactly the same as advertising a 32GB ipad as 32GB. Does the device come with 32GB? Yes. They are not advertising "32GB of free space available" therefore they are not falsely advertising their product.

I will point out, again, that Apple, Google, and Amazon don't advertise how much free space is available either. Microsoft is doing nothing more, less, or worse than any of them. Yet when they do it it's fine but when Microsoft follows their lead, certain people start crying foul. It's just dumb.

It's almost sad how quickly people throw common sense out the window just to try taking a cheap (and unjustified) jab at Microsoft.

In many reviews I've read one can read that the Surface is cheaper than the iPad by $100, the 32GB Surface being priced as the 16GB iPad which is seen by many as a clear advantage. Problem is that the 32GB Surface should be compared to the 16GB iPad in which case the price advantage disappear.

No, ...the 32GB Surface should be compared to other 32GB devices.

Moving the goal posts in an attempt to take away an advantage only means you have no real merit for your case.

If this is fair advertising for you, fine, but many won't agree.

Of course it's fair. There isn't a single company advertising how much "free space available" their device comes with. At least with the Surface you have a few expansion options -- good luck plugging a $40 64GB SDXC card into your ipad.

Reply Parent Score: 3

RE[5]: Comment by ilovebeer
by segedunum on Sat 17th Nov 2012 16:38 in reply to "RE[4]: Comment by ilovebeer"
segedunum Member since:
2005-07-06

It doesn't matter if the ipad has 28GB available or 2.8GB available.

Errrr, yes it does. Leaving someone with 50% of their advertised storage has become false advertising. It's not an absolute, as anything is with advertising, but it's got to the point where it is beyond being reasonable.

Advertising a 32GB Surface as 32GB is exactly the same as advertising a 32GB ipad as 32GB. Does the device come with 32GB? Yes. They are not advertising "32GB of free space available"

I think you need to read the article. Microsoft are marketing this on the basis of storage space and that it's better than an iPad. They're charging a premium for these devices, just to make things worse.

You're on a slippery slope when you make those claims and fall well, well short. No other device comes even close to leaving you with 50% of your storage left.

There isn't a single company advertising how much "free space available" their device comes with.

Doesn't work that way I'm afraid and you can't rephrase this as 'free space available'. If you are advertising 32GB of storage then you need to reasonably have most of that 32GB available. That's the way it's happened in other industries with misrepresentation.

If Office is taking up most of that space then you advertise that it has Office and cut down the advertised storage space.

Something has to give here. Splitting hairs and trying to redefine the argument won't wash.

Reply Parent Score: 2

RE[6]: Comment by ilovebeer
by lucas_maximus on Sat 17th Nov 2012 18:50 in reply to "RE[5]: Comment by ilovebeer"
lucas_maximus Member since:
2009-08-18

At the end of the day, Microsoft have said it is a 32GB version with 16gb of free space. It is on their website, it is easily googled and if you ask when buying one I am sure store clerk will tell you (they are obliged to).

Reply Parent Score: 2

RE[6]: Comment by ilovebeer
by ilovebeer on Sun 18th Nov 2012 01:12 in reply to "RE[5]: Comment by ilovebeer"
ilovebeer Member since:
2011-08-08

It doesn't matter if the ipad has 28GB available or 2.8GB available.
Errrr, yes it does. Leaving someone with 50% of their advertised storage has become false advertising.

.......No. The device does have 32GB of storage. How that storage is used is something else entirely.

No other device comes even close to leaving you with 50% of your storage left.

It doesn't matter what percentage of the storage space is used by other devices. That has nothing to do with anything. Not only that but there is no law stating a 32GB device must be have x% of that 32GB to be advertised as a 32GB device.

There isn't a single company advertising how much "free space available" their device comes with.
Doesn't work that way I'm afraid and you can't rephrase this as 'free space available'. If you are advertising 32GB of storage then you need to reasonably have most of that 32GB available.

Cite the exact law(s) that supports your claim. Cite ANY law that supports your claim. Or concede that you are posting nothing more than your own personal opinion and that nothing you've claimed is sourced on actual law.

If Office is taking up most of that space then you advertise that it has Office and cut down the advertised storage space.

Microsoft has no obligation to list any bundled software. Common sense says they would want to because coming with Office pre-installed is a plus. Regardless of the presence of Office, the device has a set amount of storage it comes with. How much of that is used by OS, pre-installed software, etc. is completely irrelevant. None of that changes the fact that a 32GB device literally has 32GB of storage.

Something has to give here. Splitting hairs and trying to redefine the argument won't wash.

The only thing that should give is these pathetic attempts to cry Microsoft foul and create a problem where none actually exists. You're probably so blinded by your desire to badmouth Microsoft that you likely are oblivious to the fact that you have already moved the goal posts in an attempt to support your false claims. You're the one pulling things like `there needing to be 50% of free space available` out of thin air. You're trying to split hairs where no hairs exist.

Like I said, it's all good until Microsoft does it. Once that happens then OH NO THEY DIDN'T, no matter how ridiculous, stupid, and/or non-existant the "problem" is. This case is going nowhere because there is no case. I suspect you'll still be whining about it even after the case gets thrown out or lost though.

Reply Parent Score: 2